SUPPORT ASSOCIATE / SUPPORT CONSULTANT

Job Title: SAP Partner Demo Solutions Support – Support Associate / Consultant

Work Area: Pre-Sales / Sales

Expected Travel: 0–10%

Career Level: 4 to 8 Years

Role

Summary

Support SAP partners globally in configuring and managing demo/test environments (Ariba, BTP, Fieldglass, etc.). Assist with adoption, integration, troubleshooting, and innovation of SAP solutions to enable partner success.

Key

Responsibilities

• Provision, configure, and support partner demo/test tenants (e.g., Ariba, BTP)
• Guide partners through solution adoption, integration, and innovation
• Collaborate with SAP internal teams and ecosystem partners
• Resolve tenant issues, investigate root causes, and document best practices
• Standardize configurations and optimize lead times
• Enable demo setup based on partner business cases
• Publish knowledge articles to reduce repetitive issues

Focus Areas:

• SAP Ariba (Sourcing, Procurement, Supply Chain Collaboration)
• SAP Cloud Integration, BTP, and Cloud Lifecycle Management
• Integration with S/4HANA and 3rd-party systems

Required Skills & Experience:

• SAP Ariba upstream/downstream integration with S/4HANA via Cloud Integration Gateway
• Good knowledge of MM/ABAP/Basis, SLP, product sourcing
• Exposure to SAP SRM, SAP MM, BTP, Integration Suite, APIs
• Advantageous: Experience with Fieldglass, SuccessFactors, Concur, IBP
• Analytical, communication, and problem-solving skills
• Experience in customer/partner-facing roles and production support
• Fast learner, team player, and proactive mindset