ASSISTANT RESIDENCE MANAGER - OPWDD

PURPOSE OF THE POSITION: To ensure the residence operates in a manner that promotes the well-being, dignity, and personal development of the individuals supported, while maintaining compliance with OPWDD regulations and agency standards for the people supported.

SPECIFIC RESPONSIBILITIES

• Ensure the people supported receive care as outlined in their Circle of Support plans including Life plans, CFAs.
• Monitor and support implementation of all program plans and behavior support strategies.
• Ensure each person supported has a minimum of three documented community inclusion activities weekly.
• Create and maintain the recreation calendar.
• Monitor diet and nutrition, including menu planning, weight tracking, and dietary compliance.
• Oversee medical needs through coordination with healthcare providers and ensure timely documentation.
• Supervise DSPs, conduct on-floor observations, and provide feedback.
• Fill scheduling gaps as needed and assist with staff scheduling.
• Conduct and document performance evaluations for all staff.
• Train new staff and temporary employees; document all training activities.
• Conduct weekly supervision with full-time staff and complete end-of-shift reports as deemed necessary by program leadership.
• Ensure timely and accurate completion of incident and reportable incident documentation as per OPWDD standards.
• Maintain all required documentation, including assignment sheets, summary notes, and incident reports.
• Upload PNA receipts via Accufund and manage food/supply orders via Coupa.
• Ensure spending aligns with the program’s approved budget and Report of Operations, including oversight of Coupa expenditures and proactive management of payroll overtime.
• Conduct weekly facility walkthroughs and document findings on the Facility Checklist.
• Maintain the Fire Safety Book and ensure all fire system training and maintenance documents are up to date.
• Conduct fire drills as scheduled and ensure staff are trained in fire safety procedures.
• Schedule and oversee van maintenance, including regular cleaning and inspections.
• Behavioral & Clinical Support as needed.
• Be familiar with all behavior and staff action plans and model appropriate implementation.
• Review behavior data, entries, bowel charts, body checks, and turning/positioning logs (if applicable) before staff end their shifts.
• Ensure EHR procedures are followed and maintained.
• Participate in clinical team meetings to monitor individual progress and program effectiveness.
• Act as the Residence Manager in their absence, ensuring continuity of operations, supervision, and compliance with all program standards.
• Perform all other duties as assigned by the supervisor or agency leadership.

QUALIFICATIONS

• A high school diploma or GED is required; an associate’s degree in human services is preferred.
• Valid and clean NYS Driver’s License required.
• Experience working with individuals with developmental disabilities or traumatic brain injuries is preferred.
• Knowledge of OPWDD regulations and Justice Center requirements.
• Ability to respond to emergencies professionally and effectively.
• Must obtain and maintain AMAP, CPR, First Aid, and SCIP-R certifications.