AVP, Primary Servicing

SitusAMC - Remote
$65,000 - $110,000 a yearFull-time

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

Position Overview:
This role leads the oversight of the assigned escrow administration team members with a high level of interaction and communication between client, management, and team members.

Essential Job Functions:
Monitor workflow to ensure staff is adequately utilized

Manage research requests, supporting asset management team in addressing borrower, investor, or 3rd party inquiries

Train new team members

Perform review of mortgage/deed of trust, loan agreement and/or commitment letter to determine servicing requirements

Review 3rd party reports (i.e. appraisal, site inspection, seismic report, zoning report, engineering and environmental reports) to determine property specific escrow requirements

Make written and verbal contacts for vendors supporting the escrow admin functions

Perform or manage the preparation of loan escrow analyzes statements

Administer protective advances

Monitor outstanding escrow related requests and perform follow up as necessary to ensure timely replies / closure

Analyze and interpret legal documents associated with escrow administration

Review and approve procedures related to operations in the Escrow Admin scope

Represent Situs in resolving non-compliant issues through verbal and written communication with both internal and external parties

Periodically evaluate resources to ensure that specific goals and deadlines are achievable

Perform QC on completed product and communicate results to team members

Stay abreast of changes in industry standards

Prepare outbound wires and manual checks for tax payments

Provide liaison support to the Cash Manager for staff stationed in local office

Such other activities as may be assigned by your manager

Qualifications/ Requirements:
Bachelor’s degree; Preferred Field of Study: real estate, finance/accounting, business or equivalent combination of education and experience

5 years’ experience in Commercial real estate, cash management, loan servicing, escrow management

High comfort level with use of various industry related software systems

Strong attention to detail and accuracy

Strong leadership skills

High degree of professionalism

Ability to work as a team player

Pro-active approach to problem recognition and resolution

Special Requirements:
The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment

Working Conditions:
Office environment with frequent computer, mouse, keyboard use

Alternating between sitting or standing as needed

Hearing, talking, reaching, grasping

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

EEO is the Law

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Remote, RE, USA


The base salary range for this role is ($65,000 - $110,000). Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]
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