Case Manager

Creative Management Consultant & Counseling Academ... - Conyers, GA 30094

Position Title: Case Manager

Classification: CMC Homeless Unit

Location: Conyers, Georgia

Salary Range: $40,000.00 Annual

Position Summary This Position will open LATE: SPRING 2020

SSI/SSDI Outreach, Access, and Recovery (SOAR) is a model that helps individuals experiencing or at-risk for homelessness who have mental illness and/or a co-occurring substance use disorder or other medical impairments apply for Social Security disability benefits.

Responsibilities of the Disability Case Manager include but are not limited to the following:

The Disability Case Manager will report to the Case Management Supervisor. The Disability Case Manager must be able to work in the community and meet homeless consumers where they are, including in the woods, under bridges, and in abandoned houses. This position requires at least 2 years of experience working directly with individuals experiencing homelessness who have mental illness and/or are dually diagnosed; evidence of ongoing training and education in related areas such as mental illness, substance abuse, and/or homelessness; an ability to work in non-traditional settings and unstructured environments; and a valid state driver’s license with a clean driving record. SOAR training is a plus. The position requires someone who is organized but has the ability to prioritize tasks quickly. The Disability Case Manager will also attend any training/certifications as required by The Creative Management Consultant.

Position Responsibilities

1. Work with the referral sources and community partners to identify candidates through team meetings, outreaches, and referrals

2. Initiate paperwork with consumers as referred to the program by filing initial documentation of representation with SSA office

3. Complete interviews with consumers to gather information to complete SSI/SSDI applications

4. Gather medical records and other information to complete SSI/SSDI applications

5. Write SOAR Medical Summary Reports for consumer applications

6. Accompany consumers to appointments at the Social Security Administration

7. Coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for the case

8. Coordinate case management services with partners and help with providing case management services to consumers when needed

9. Assist the team with administrative tasks as needed

Position Qualification Requirements
1. A Bachelor’s/Associate’s in the related field and a minimum of two years’ experience

2. Evidence of ongoing training and education in related areas such as mental illness, substance abuse, and/or homelessness

3. Superior organizational skills and attention to detail

4. Computer experience, including troubleshooting and problem solving and
proficiency in MS Office applications (Word, Excel) and database management

5. Excellent interpersonal and communication skills

6. Ability to prioritize multiple tasks and meet frequent deadlines

7. Experience engaging with a diverse population and ability to respond appropriately to crisis situations

8. Possess an interest in social justice and have experience doing advocacy work for underserved populations

9. Familiarity with the Social Security Administration’s Blue Book listings

10. Good writing skills and the ability to analyze extensive data and create written reports with accuracy and brevity

11. A cursory knowledge of medical and psychiatric terminology and ability to write using the same

12. Ability to maintain professional boundaries and engagement skills with a challenging population and in non-traditional work conditions

13. Experience with providing outreach and successful engagement to a diverse population includes working with clients, developing trust and conducting interviews in non-traditional settings and unstructured environments

14. Possess a valid state driver’s license with a clean driving record.

Position Work Conditions include but are not limited to:

1. Frequent travel by foot, car or other means appropriate to making contact with the population

2. Overtime when necessary to meet project deadlines

3. Must be able to adjust to the environment of the target population including making visits to homeless encampments shelters and personal living environments when needed

4. Sitting for extended periods of time

5. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices

and objects.

6. Physically able to participate in training sessions, presentations, and meetings

7. Travel for the purpose of meeting with clients, training and collaborating with stakeholders,

or off-site personnel/management.

Job Types: Full-time, Part-time, Internship, Contract, Commission

Salary: $40,000.00 to $50,000.00 /year


  • relevant: 1 year (Required)
  • Case Management: 2 years (Preferred)


  • Associate (Required)


  • Spanish (Preferred)

Contract Length:

  • More than 1 year

Contract Renewal:

  • Likely

Full Time Opportunity:

  • Yes

Additional Compensation:

  • Bonuses
  • Commission

Work Location:

  • Multiple locations


  • Flexible schedule

Hours per week:

  • 30-39

This Job Is:

  • Open to applicants who do not have a college diploma


  • Monday to Friday
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]