Customer Service Associate

GIBBS OIL COMPANY L.P. - Durham, NH
$11 - $12 an hour

Gibbs Oil has positions available for Customer Service Associate.

The basic duties for this position include, but are not limited to;

Completing all aspects of the day to day responsibilities of your shift, running the cash register, completing shift paperwork, stocking, customer service and inside / outside cleaning.

Whether you are looking for an incredible full-time career, or a great part-time job, the Customer Service Associate is the backbone of our company. As a Customer Service Associate, you are more than a clerk and a cashier!

If you are a responsible, reliable, organized person, who enjoys interacting with the public and you are interested in a career in managing a fast paced, customer oriented environment, NOW is the time to apply!

Some position requirement are, but not limited to:

  • Ensuring that every customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging customers, maintaining outstanding standards, product knowledge and all other components of customer service.
  • Interacting with customers to provide information and assistance in response to inquiries about products and services.
  • Maintaining a clean, customer friendly store environment.
  • Performing regular cleaning activities including, but not limited to, cleaning floors, glass doors, counter surfaces, and restrooms, emptying all interior and exterior trash cans, rotating and straightening merchandise and cleaning beverage and food service equipment.
  • Replenishing products and supplies to ensure product availability.
  • Accurately and efficiently completing sales transactions and maintaining proper accountability at the cash register.
  • Maintaining an awareness of all product knowledge information, merchandise promotions, and advertisements.
  • Retail Customer Service
  • Completion of All required shift paperwork
  • Receiving merchandise deliveries
  • Can work without constant supervision
  • Will maintain image standards by maintaining cleanliness and fresh merchandise
  • Ensure excellent customer service is provided
  • Able to complete both inside and outside cleaning as needed
  • Ability to stock shelves and cooler items
  • Can handle a fast paced work environment, Ability to multi-task, prioritize and order tasks
  • Is a team player
  • Ability to work 2nd shift on a regular basis, work weekends and holidays as needed
  • Reports all unusual occurrences, environmental or maintenance issues to management
  • Ability to pay attention to detail when completing required daily documentation

Physical Requirements Include:
Comfort with standing for extended periods of time.
Ability to lift up to 25

Job Types: Full-time, Part-time

Salary: $11.00 to $12.00 /hour

Education:

  • High school or equivalent (Preferred)

Location:

  • Durham, NH (Required)

Shifts:

  • Mid-Day (Preferred)
  • Evening (Preferred)
  • Graveyard (Preferred)
  • Morning (Preferred)

Work Location:

  • One location

Benefits:

  • Flexible schedule
  • Health insurance

Work environment:

  • Store

Communication method(s) used:

  • In person

Working days:

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Job Duties:

  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested
  • Collaborate with management teams to stay updated on new products, services, and policies

This Job Is:

  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma
  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants who do not have a high school diploma/GED
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at https://start.indeed.com/fair-chance)
  • A job for which people with disabilities are encouraged to apply

Schedule:

  • Night shift
  • Holidays required
  • Weekends required
Apply
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