Customer Service Rep (~20 hours / week)

Hiccapop - Walnut Creek, CA
$20 - $30 an hour

Hi, we basically need responding to customer service emails & chats on the weekends (9am-5pm) as well as potentially after-hours during the week (6pm-10pm). We have good customer service help already for 9am-5pm weekdays, and are looking to supplement that and 'fill-in' the cracks.

You just need to be kind and organized, that's about it! We are very flexible and generous to our employees, and it we are generally a smooth, no-craziness place to work.

Job Type: Part-time

Pay: $20.00 - $30.00 per hour

Schedule:

  • Monday to Friday
  • Weekends

Experience:

  • Customer Service: 1 year (Preferred)

Language:

  • English (Required)

Work Location:

  • Fully Remote

Communication method(s) used:

  • Email
  • Phone

Typical start time:

  • 9AM

Typical end time:

  • 5PM

Job Duties:

  • Answer incoming customer inquiries
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies

This Job Is:

  • A job for which all ages, including older job seekers, are encouraged to apply

Company's website:

  • Hiccapop.com

Work Remotely:

  • Yes
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