HR Data Specialist (FT Temporary Remote)

This position provides data entry into the HR Information System (HRIS), auditing, reporting and related system and process support to managers and customers of HR Central. This includes support for employees across all US field and corporate locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Adheres to SYKES policies on ethics and integrity.

• Serves as the initial point of contact for requests to add and/or edit employee information in the HRIS system.

• Enters and ensures that employee data is accurate and maintained in the HRIS system and performs daily and periodic audits to verify data integrity in accordance with HR Central, Company and regulatory compliance requirements.

• Maintains the Organizational Management portion of the HRIS system creating and maintaining the positions and org structure.

• Ensures appropriate approvals are received for all employee changes in accordance to Compliance and Compensation guidelines.

• Works with Recruiting Team to ensure all new hires and rehires are successfully added to the HRIS system. Updates these records as needed.

• Ensures the HRIS system and Time Keeping systems are in sync for fair and accurate payment to employees.

• Audits employee data in HRIS system that is entered by the employees in the Employee Self Service portal and works with HR to correct when necessary.

• Responds to routine questions pertaining to HR forms, processes, policies, and/or procedures.

• Assists HR staff in the understanding the HRIS system data and navigation, HR Central processes and forms.

• Creates and generates HR Central reports and data-based communications.

• Works in multiple systems including the HRIS system, Case Management, Applicant Tracking System, HR Communication System and Active Directory.

• Serves as the initial point of contact for HR Central issues and escalates as appropriate to HR Central Manager.

• Interacts, builds relationships and effectively communicates with HR Central team members, HR, Operations, Payroll, Benefits, IT and third parties as needed.

• May perform other additional duties and responsibilities as assigned.

About SYKES

SYKES Enterprise services support the worldwide delivery of quality customer care from our call centers and our large home-based workforce. Our high-performance team manages a challenging array of cloud, web- and- mobile based solutions that integrate a dispersed workforce and multiple clients. Information security, network administration and software development are part of our comprehensive global portfolio. IT professionals with a passion for challenging and meaningful work in a fast-paced industry will find a home and a rewarding career here.

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Required qualifications, skills and experience

EDUCATION and/or EXPERIENCE:
High school diploma and two years plus experience in data entry or computer operation required, previous HR experience a plus.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience with ADP GlobalView (SAP) required, Kronos, Dovetail and/or iCIMS a plus.

• Strong communication and interpersonal skills.

• Discretion and confidentiality required.

• Ability to manage multiple tasks and demonstrates flexibility.

• Ability to support multiple managers.

• Strong follow-up skills.

• Strong organization skills with demonstrated attention to detail.

• Demonstrates sufficient computer skills; email, Word, Excel, and PowerPoint are required.

• Self-motivated, takes initiative, and works well with others.

• Ability to read, analyze, and interpret general business reports, periodicals, professional journals and corporate procedures/regulations.

• Ability to write basic reports, business correspondence, and procedures.

• Ability to effectively present information and respond to questions from groups of managers, clients and customers.

• Ability to apply analytical skills to HR Central data.

• Excellent time management skills.

• Excellent interpersonal skills and ability to work effectively with business partners.

• Ability to exercise professional judgment and assume responsibility for decisions which have an impact on people, quality of service, and costs.

• Deals with interpersonal conflict, stressful work conditions and rejection by coping in a mature, problem-solving, solutions-oriented manner.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Desired qualifications, skills and experience

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to speak and listen. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.