Host/Hostess

Blue Mountain Resort - Palmerton, PA 18071

WHAT WE ARE LOOKING FOR: We are seeking a punctual, detail-oriented individual that thrives in a fast-paced environment and is excited for an opportunity to provide a guest experience that exceeds expectations at our Slopeside Pub & Grill Restaurant.

WHAT YOU BRING TO THE POSITION:

  • The desire to be an integral part of a growing restaurant team
  • Exceptional guest service and organizational skills
  • The ability to communicate effectively amongst fellow employees and guests
  • A positive, Team Player attitude with a willingness to assist fellow servers, bus persons, and hosts during peak meal service hours as needed
  • Time management skills while working in a fast-paced environment or under pressure
  • Must possess basic knowledge of dining room procedures and foodservice operations

WHAT YOU CAN EXPECT:

  • Responsible for managing the guest reservation flow and experience of the dining room
  • Maintains a clean and organized host station, ensuring menus, binders, side tasks, and other materials are in an orderly presentation if visible to guests
  • Accommodate special seating requests for guests whenever possible
  • Follow all cash handling procedures when collecting payment from guests, including ensuring receipts and house banks are balanced at all times
  • Prepare daily staffing sheets and checklists
  • A willingness to fill in for other restaurant roles as needed to ensure a smooth and efficient operation of the dining room, as directed by the restaurant manager or immediate supervisor
  • Maintains orderly retail displays and inventory/sales reports
  • Attends staff meetings as required

WHAT WE CAN OFFER YOU: We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!

WHY IT’S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT: Our core values are at the heart of our people and company objectives. Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals. Together we strive to cultivate a community based on trust and respect. Our mission is to provide our guests and employees with a wonderful experience that lasts a lifetime and keeps them coming back!

This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revisions by Blue Mountain Resort at any time.

Job offers are contingent upon successful completion of a drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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