IT Help Desk Associate

Visionnet - Dallas, TX
$16 - $24 an hour
  • Fulfillment of service requests - source of input comes from Service Desk ticketing System
  • Set up new PCs and printers; Move/relocate hardware ; handle HD and DT escalations
  • Maintain PC inventory – alerting management of stocking levels
  • Load NSM supported software as required
  • Answer Help Desk calls; work Help Desk tickets; work Desktop tickets; Set up Printers on Print Servers
  • Communicate with other IT teams about issues and resolutions * Work issues handed down from IT Management; report issues to IT Management
  • Manage Printer Maintenance vendor relationship


  • Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred.
  • Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.

* A+ Certification Preferred

* 2 years of directly related job experience

Job Type: Contract

Salary: $16.00 - $24.00 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance


  • 8 hour shift

Work Location:

  • Fully Remote
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]
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