Order Processing Specialist - Las Vegas

Summary

The primary responsibility of the order processing specialist is to complete the processing of submissions by photographing each item, editing the images, entering data, and producing letters of authenticity using Microsoft applications. The ideal candidate will be computer savvy and a fast typist with a keen eye for details. Knowledge of autographs is a plus.

Essential Duties and Responsibilities

• Handle delicate, high-value, collectibles with the utmost care and attention
• Knowledge of advanced photography and lighting techniques
• Crop, edit and label photographed images using photo editing software
• Transfer information from our database into Microsoft applications in order to create letters of authenticity.
• Maintain multiple databases by entering new and updated customer account, trading card and certification information
• Support authentication team through assigning certification numbers and entering basic results into the database
• Verify each order, ensuring the items and results match the physical items and the database, preparing the orders for shipping
• Maintain the filing system by sorting and organizing paperwork
• Resolve discrepancies with submissions by using standard operating procedures including calling or emailing customers, and escalating to management for resolution
• Occasional travel to trade shows and events

Job Type: Full-time