Part Time Customer Service Rep/Call Center Representative
Job details Salary $49,500 - $60,000 a year Job Type Full-time Number of hires for this role 10+ Qualifications
Customer service: 1 year (Preferred)
At Chatham Parkway Toyota, we offer knowledgeable sales representatives that are ready to answer all of your questions about new or pre-owned Toyota models. Reputation is everything to our company and satisfying our customers is how we have been able to build our dealership. Our main goal is to create a positive experience for you. While we are located in the Savannah, GA, area, we also have customers that come to us from nearby Georgia communities including Hinesville, Brunswick, Pooler, and Richmond Hill. Our dealership is your go-to Savannah car dealership for sales, Chatham Parkway Toyota are actively seeking for an energetic Part Time Customer Service Rep/Call Center Representative.
DUTIES AND RESPONSIBILITIES:
Maintaining a positive, empathetic, and professional attitude toward
customers at all times.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Knowing our products inside and out so that you can answer questions.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Keeping records of customer interactions, transactions, comments, and complaints.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Providing feedback on the efficiency of the customer service process.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Ensure customer satisfaction and provide professional customer support.
Making sales or recommendations for products or services that may better suit client needs.
Job Type: Full-time
Pay: $49,500.00 - $60,000.00 per year
- Flexible schedule
- Health insurance
- Life insurance
- Paid training
- Parental leave
- Work from home
- 8 hour shift
- Monday to Friday
- Customer service: 1 year (Preferred)
Work Location: Remote
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