Receptionist

Under limited supervision, greets visitors at community's front reception desk. Represents community to visitors and callers in a professional, pleasant and courteous manner; ensures their questions and needs are directed to the appropriate person.

Knowledge and Skills

• Has a basic level of a skill and can follow written or verbal instructions.
• Has basic technical skills to complete a few repetitive and well-defined duties.
• Has a basic knowledge of the organization in order to answer basic questions.
• Basic typing skills essential along with basic knowledge of PC's and word processing software, preferably in a Microsoft Windows environment.
• Ability to effectively communicate in English and understand and follow written and oral instructions.
• Ability to read and interpret documents and write routine correspondence.
• Ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level in which they are currently functioning.

Education and Experience

• High school diploma or general education degree (GED) preferred
• Minimum of one year related experience and/or training

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