Revenue & AR Analyst

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Finance team plays a critical role in ensuring accurate financial reporting, optimal financial management, and efficient operations across DocuSign. The team consists of Accounting, Financial Planning & Analysis, Revenue Operations, Investor Relations, and Business Operations. The Finance team partners across all organizations in DocuSign to appropriately allocate resources, inform key business decisions, and facilitate the execution of our operational plans.

This position
Create secure, innovative solutions to the wide-range of challenges our high-growth global business as we expand and scale. The Revenue and AR Analyst is responsible for managing the order to cash process, including customer onboarding, review of customer contracts, timely and accurate invoicing, collections, and reporting. The position collaborates with and will be a key business partner to the Legal, Professional Services, and Sales teams. This position reports to the Revenue Manager and will be an individual contributor.

Responsibilities
• Review contracts with customers, prepare sales orders and billing schedules within NetSuite, and ensure timely and accurate invoicing of software license and professional services fees.
• Process and apply payments from customers and proactively monitor the AR aging to help with the collection activities for domestic and international customers. Engage with customers in a friendly, courteous, timely, and professional manner.
• Work collaboratively with revenue operations, sales operations, legal business development and sales to identify and drive process improvements throughout the order to cash cycle.
• Actively participate in monthly and quarterly close activities including preparing journal entries, working closely with external teams to obtain applicable month-end reporting, and performing certain reconciliations as needed.
• Support the implementation of NetSuite Advanced Revenue Module and other ad hoc projects as needed.

Basic Qualifications
• BA/BS in Business with an emphasis in Accounting or equivalent experience.
• Requires a minimum of 5 years of related experience.

Preferred Qualifications
• Must have strong experience with Microsoft Excel including pivot tables.
• Must have excellent attention to detail.
• Must have good knowledge of US GAAP with ability to account for and accurately record accounts receivable and revenue transactions. Exposure to ASC 606.
• Experience with NetSuite, Salesforce, FinancialForce or a large ERP.
• Experience working in a team environment.
• Strong verbal and written communication skills.
• Strong interpersonal, and customer service skills.
• Ability to multi-task, work under pressure and meet required deadlines.
• Experience in a fast-paced, rapidly growing environment preferred. Must have ability to roll up his/her sleeves and still enjoy the work. Must have “work hard” attitude, but also enjoy
working in a flexible, supportive and energetic environment.
• SaaS or technology company background a plus.
• Must be PC proficient.

Finance @ DocuSign
As a part of our Finance team, you are critical to deciding how and where we invest our funds to grow our company and support key initiatives. You partner across the business and plan the company’s financial operations helping the company continue to encourage and instill financial discipline, manage financial risk and build financial strength across key metrics.

About DocuSign
DocuSign® is changing how business gets done by empowering hundreds of thousands of companies and tens of million of users in most countries around the world to sign, send and manage documents anytime, anywhere, on any device with confidence. DocuSign replaces printing, faxing, scanning and overnighting documents with the easiest, fastest, most trusted way to make every approval and decision digital. Organizations of all sizes and industries are
accelerating contracts, approvals and workflows with DocuSign's Digital Transaction Management (DTM) platform and eSignature solution. DocuSign keeps life and business moving forward.

DocuSign is an Equal Opportunity Employer. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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