California State University - Los Angeles, CA 90032
$4,304 - $6,120 a month

Student Services Professional II (2 positions available)
University Academic Advisement Center

Salary Range: $4,304 - $6,120/Monthly

Work Schedule: Full-Time, Monday – Friday, 9:00 a.m. to 6:00 p.m.; exempt classification; Temporary, expires on or before one year from date of hire; May be extended; May become permanent.

Essential Job Functions: Under the supervision of the Director of the University Academic Advisement Center (UAAC), the incumbent will work as part of the advising team to provide academic advisement for Cal State LA students, with a focus on National Collegiate Athletic Association (NCAA) Division II student athletes. The incumbent will provide one-on-one student advisement; facilitate group advising workshops; engage in e-advising; developing and implementing targeted advising campaigns utilizing the EAB SSC platform, among other advising tools; and harness best practices in academic advisement and student success to support the University’s retention and graduation goals, including assisting students in need of additional services. The incumbent will also help plan, organize, and participate in University wide activities, such as Summer Orientation, and other relevant campus events. The incumbent will develop, implement, and evaluate academic advisement series and strategies, including data driven campaigns, to improve student retention and graduation as well as to ensure all student groups served by the University Academic Advisement Center receive support to achieve academic success. The incumbent will develop student success plans that align the students’ major and career pathways; advise on academic program declaration and change; monitor and report on athletic eligibility and compliance; monitor student degree progress; analyze student performance to determine appropriate advising interventions; and make referrals to other advising centers or support services, as appropriate. The incumbent will also determine appropriate interventions and design academic plans for students who have been disqualified following procedures for reinstatement of disqualified students as well as assist in preparing and submitting appropriate petitions.

Required Qualifications and Experience: The incumbent must have equivalent to graduation from an accredited four year college or university in one of the behavioral sciences, education, public or business administration or job related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis. Equivalent of two or more years of experience in professional student services program areas or in a related field experience should evidence competence in academic advisement and indicate potential for further growth; a Master’s degree in a job related field may be substituted for one year of professional experience. The incumbent must demonstrate excellent written and oral communication skills; interpersonal and organizational skills; and public speaking skills. The incumbent must have the ability to apply a working knowledge of academic advisement (including counseling skills and techniques) to support major selection and student success; interpret and apply policies and procedures if an institution in relationship to assisting students; gather and analyze data to inform advising interventions and campaigns; draw valid conclusions and make appropriate recommendations related to accomplishing academic goals; establish and maintain cooperative working relationships with staff, faculty, administrators, student organizations, and other campus stakeholders; exercise tact, courtesy, alertness, and good judgment when responding to others; present clear and concise information orally and in writing; communicate by phone and email; plan, organize, and prioritize work; develop and maintain database systems; multi task, complete assignments in a timely fashion, and work under pressure; be computer literate and proficient in standard word processing and database software including Microsoft Word, Excel, Outlook and PowerPoint; and demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

Desired Qualifications: Master’s degree from an accredited four year college or university. Previous experience working on a college campus, preferably as an academic advisor; knowledge of CSU admission criteria for both first time freshman and transfer students, CSU General Education requirements, general University policies and procedures, and career opportunities for a variety of majors; and familiarity with the GET/PeopleSoft system or similar university operating system/student advisement system. Experience working with student-athletes and knowledge of NCAA rules and regulations.

Closing Date: Review of applications will begin on November 21, 2019 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]
Other jobs you may like