Virtual Scheduler - Remote

Carbon Health - San Francisco Bay Area, CA

Carbon Health provides primary and urgent care for the family and has been working tirelessly to make COVID-19 testing, care and vaccinations available across the country. In its mission to make world-class healthcare accessible to all, Carbon Health leverages its unique technology platform to meet patients where they are - literally - with seamless, personal omnichannel care. With a growing team of expert providers, engineers, designers, and more, Carbon Health pushes the boundaries to deliver personal, accessible and high-quality care.
The Job at a Glance

In this highly visible and impactful role, you will plan and execute the scheduling of our clinical and support teams across all our clinics, as well as the appointment schedule for our patients. You will partner closely with our leaders to understand patient demand, staffing needs, and team availability. You will assist leaders in creating efficient shift templates and keeping the schedule up to date. You will play a key role in ensuring our teams have accurate schedules and our patients have access to care. You will learn the current process and implement improvements, including examining new scheduling software options. This is a highly collaborative role with the opportunity to learn the operations of multi-site scheduling and management.

  • This role is fully remote.
What You'll Do
    • Develop and maintain monthly shift templates for our virtual care providers (up to 50 providers)
    • Approve monthly schedules and assist in daily and weekly changes
    • Publish appointment slots in EMR in accordance with the schedule
    • Own scheduling software, settings, and updates
    • Produce weekly scheduled reports and partner with managers to approve payroll
    • Develop playbook and SOPs for scheduling, and implement scheduling improvements
About You
    • Critical thinker and problem solver
    • Strong communication and multi-tasking skills
    • Strong time management skills
    • Skilled with technology, specifically Apple products2+ relevant complex, multi-unit scheduling experience
    • Healthcare experience is a plus
    • Forward-thinking, transparent, and inclusive company culture
    • Collaborative environment within and across our clinic sites and at HQ in San Francisco
    • Competitive compensation with medical, dental, vision, equity, 401K (with match), and other great benefits

Carbon Health is the leading national healthcare provider with a mission to bring world-class healthcare to everyone. Leveraging its unique technology platform, Carbon Health provides its patients with omnichannel care: seamless care from the same trusted providers at a wide variety of access points, including urgent care, primary care, virtual care, pop-up sites, the Carbon Health app, and on-site at their employers. Carbon Health also provides value-based care to enterprise partners across a broad range of industries, including academia, sports, entertainment, biotechnology, and travel. Apply today, join our team and make an impact!
To learn more about Carbon Health, and to stay up to date on what we're doing visit
We here at Carbon Health recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal employment opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]