Account Manager

At STEWART - It’s all about ideas.

We are a marketing and design consultancy doing big things with a small team of talented, driven people. We are Design That Thinks ( https://designthatthinks.com/our-work/).

The Account Manager Role:

As a Client Account Manager at STEWART you will be responsible for identifying and developing opportunities for helping clients achieve their goals while managing their relationship and project work, including overseeing the development of strategic plans, and ensuring on-time, on-budget delivery of agency projects.

Responsibilities Include:

• Gain familiarity with the client’s industry, products, business culture and competition
• Participate in client planning and assist in developing strategies that bring client objectives to life
• Manage all phases of the project cycle, including planning, design, development, testing, implementation, documentation, training and closure
• Manage daily deliverables, activities, budgets, and deadlines for creative campaigns and individual client projects
• Manage development of project proposals/timelines, budgets, advertising and media plans
• Execute internal meetings, partner and client meetings (i.e. Creative kickoffs, brand immersions, weekly client meetings, project wrap up), etc.
• Interpret critical insights and research that will drive agency creative efforts
• Craft the project briefs and reporting that communicates client objectives and directions to internal team members
• Work with Project Manager to identifying potential project risks and developing contingency plans

Successful candidates will have the following:

• Ability to communicate clearly and concisely, verbally and in writing
• Ability to balance multiple priorities, manage projects and meet deadlines
• Ability to work both independently and as part of a team
• Understanding of advertising, digital, and media industry trends/developments and uses this knowledge to present business-building ideas for the client and the agency
• At least 5 years of client-facing or account management experience preferred
• Proficiency in Microsoft Office (including Teams), Google Drive, Gmail, Google Docs, Google Slides, and Google Sheets.

Hybrid schedule:

• Monday and Friday work from home
• Tuesday, Wednesday, and Thursday work from office

Job Type:

• Full-time

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• FSA
• Paid time off
• Flexible Schedule

Preferred experience level:

• 5+ years in a marketing or advertising roll with either an agency or a client

Ability to commute/relocate:

• Louisville, KY 40202: Reliably commute or planning to relocate before starting work (Required)

Work Location:

• Hybrid, with Office in Louisville

Preparation:

In preparing to chat with us, consider how you would detail the following:

• A story of how you helped a client achieve their goals
• A story where you kept a project on time and on budget despite arising problems
• A story where you discovered and communicated a consumer insight
• An example of your approach to organic growth
• An example of a time where you were able to generate businesses from a trend or insight discovered the marketplace
• A story where you learned something by failing

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off

Ability to Commute:

• Louisville, KY 40201 (Preferred)

Work Location: Hybrid remote in Louisville, KY 40201