Accounts Receivable Coordinator

Womble Bond Dickinson (US) LLP is seeking an Accounts Receivable Coordinator to join the Finance Team in Winston-Salem, NC or Phoenix, AZ. The Accounts Receivable Coordinator is responsible for communicating with attorneys and clients regarding outstanding account receivables in a professional manner while maintaining and improving client relations.

RESPONSIBILITIES:

• Daily communications with attorneys and clients regarding outstanding account receivable balances via email and telephone
• Maintains collection records with details of action for each client
• Calendars follow-up for further communications with attorneys and clients
• Sends invoice copies at client’s and/or attorney’s request
• Sends out monthly client statements
• Negotiates payment plans
• Reconciles client accounts for internal and external audit requests
• Researches and resolves misapplied payments, short-pays, over-pays, and unidentified checks
• Submits electronic write-off requests on behalf of attorneys
• Completes special firm projects as assigned by Accounts Receivable Manager

REQUIREMENTS:

• A high school diploma or GED required
• One year of similar experience is preferred but not required.
• Proficiency in Microsoft Office programs (Word, Excel, Outlook)
• Ability to communicate clearly and professionally with excellent grammar skills; both verbal and written
• Ability to complete heavy workload accurately and within the established time frame in a fast-paced working environment
• Ability to work independently and analyze various situations while following standard collection processes
• Ability to effectively present information and respond to questions from individuals or groups of managers, clients, and timekeepers in a professional manner
• Maintain complete confidentiality of client matters through demonstrated diplomacy and discretion
• Excellent interpersonal skills and a high degree of spelling ability, proper grammar and punctuation
• Must be detail-oriented with strong organizational and communication skills
• Flexibility to adjust hours as needed to meet operating and business needs, including periodic overtime