Description
At ZIM, we’re creating a buZZ in global shipping innovation, and looking for dedicated professionals to help us reach new horizons. Join a dynamic, inclusive team who will challenge you to grow, and support you every step of the way.
With ZIM, you’ll hear the difference, feel the difference, and be the difference – as we make waveZ across the globe.
Main Purpose of the Role:
Responsible for accurately preparing, processing and issuance of payment confirmations and Cash application upon receipt of customers payment, special projects, reporting.
Main Tasks:
- Insuring payment confirmation and escalation in less than 2 hours.
- Send and monitor posting and clearing payments and share with GSS the requested information for cash application accuracy, completeness and timely application of payment posting and application within USA SLA.
- Managing unassigned payments missing Cash application including daily audits
- Check and process customers refunds and insure adequate audit support for customer’s credit validations and refunds.
- Supporting and troubleshooting for the team on escalated issues.
- Provide analytical insight to key performance indicators
- Monitoring all interfaces and monitors for payment and Cash applications
- Raise initiatives for AR automation and improve process efficiencies.
- Lead compliance of standard operation procedure.
- Monitoring all customers for posting and cash application accuracy
- Raise process and user errors and intake
- Supporting the enforcement of the company’s credit policy, by working closely with the collection department whenever an account is placed on hold
- Monitor GSS for accuracy, performance and following Standard operation procedure.
#ZIMUSA #BeTheDifference #ZIMcareers
Requirements
• Bachelor’s degree in finance, accounting, or similar field.
• 3 years related experience and/or training; or equivalent combination of education and experience.
• Strong understanding of account receivable, cash application, intermediate excel skills.
