At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As an Acquisitions Specialist, you are the source for generating more inventory, with a better selection and ultimately helping the dealership sell more vehicles. No automotive experience necessary. We provide an extensive two-week training program to get you familiar with all systems (vAuto, VinSolutions, KBB, Cars.com), scripts and word tracks, through role playing and appointment setting.
Responsibilities:
- Direct outreach to customers via phone, email and text
- Engage with customers and set appointments for showroom visits
- Provide customers with live market data on their vehicle
- Follow up with leads that are not ready to make an appointment or no-show
- Utilize CRM tracking system daily
Qualifications:
- Previous customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Comprehensive Coverage & Health, Dental and Vision Insurance
- 401(k) Savings Plan with Employer Match
- Paid Vacation/Company Holidays
- Competitive Wage Plans
- Ongoing Professional Development and Internal Promotions
- Company Outings and Activities
- Employee Discounts
Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at GermainCareers.com.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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