Responsibilities :
- Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
- Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
- Perform quality assurance checks to maintain high standards in training delivery and documentation.
- Monitor and report on staff development, including tracking hours of self-development activities.
- Produce detailed reports and analyses related to training compliance and effectiveness.
- Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
- Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.
Qualifications:
- Bachelor’s degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
- Proven experience in data analysis, project management, and administrative support.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Excellent organizational and time management skills to meet strict deadlines.
- Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
- Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.
Job Types: Temporary, Contract
Pay: $22.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
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