About Us:
At Dover Family Dentistry, we pride ourselves on providing exceptional dental care to our patients in a warm and welcoming environment. Every member of our team is dedicated to making every visit a positive experience, and we are looking for a friendly and professional Front Desk Employee to join our team.
Job Description:
As a front desk employee, you will be the first point of contact for our patients. Your primary responsibilities will include greeting patients, scheduling appointments, handling phone calls, verifying dental insurance, going over the patients’ financial responsibilities for their appointments, and performing everyday administrative tasks that go hand in hand with front desk responsibilities. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. Experience in the dental field would be preferred. Pay will be based on experience.
Responsibilities include, but not limited to:
Greet and check in patients with a warm and welcoming attitude
Answer and manage phone calls
Schedule and confirm patient appointments
Maintain patient records and update information as needed
Process insurance verifications and billing inquiries
Handle patient inquires and provide information about our services
Collect payments and manage financial transactions
Assist with other administrative tasks as needed
Qualifications:
High school diploma or equivalent
Previous experience in a front desk role, preferably in a dental office
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to multi-task and handle a fast paced work environment
Friendly and professional demeanor
Knowledge of dental terminology and dental insurance is a plus
Benefits:
Health and vision insurance
Paid time off and holidays
401K
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
