As an admission representative, you will report directly to the assistant director of enrollment events and programs to identify and recruit top-quality students across all university locations and market segments. You will build of a network of teachers, counselors, students, parents, and alumni through prospect outreach and LiveAgent coverage. Responsibilities include assistance with on-campus initiatives such as daily tours, prospective student meetings and presentations, and portfolio counseling to encourage applications and enrollment, and proactive communication to provide information about university visits and educational interests. Among other duties, you will follow up with visitors to answer all questions about the university and admission process to ensure the completion of applications from right-fit students. To maximize outreach efforts, you will use the university’s web chat tool, LivePerson account, and website.
In this role, you will actively participate in admission training sessions and stay updated on university policies, events, accolades, and programs by monitoring SCAD resources. Other responsibilities include building partnerships with admission advisers to engage them in recruitment activities and consistently providing feedback to leadership. Additionally, you will assist with university events such as SCAD Days, pre-college programs, and other initiatives. You may also travel to school-specific events, information sessions, and other recruitment activities throughout the year to allow for institutional and personal growth. Other duties may be assigned at any time to prepare talented students for professional careers, emphasizing learning through individual attention in a positively oriented university environment.
Minimum Qualifications:
- Bachelor’s degree
- Exceptional communication and customer service skills
- Available for a Tuesday–Saturday schedule
- Ability to travel and work evenings or weekends as needed
Preferred Qualifications:
- Experience with SCAD
Certificates, licenses, and registrations:
- Valid driver’s license
- Ability to pass a motor vehicle report
Travel required:
- 10–20%
Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.
ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.
Commitment to inclusion
SCAD is committed to fostering a community of respect that is welcoming to all. The innovative spirit at SCAD enriches inclusion by empowering everyone to comfortably be one's authentic self. We are solutions-driven, collaboratively identifying and solving challenges to sustain a positively oriented environment. We understand when all perspectives are elevated, the university community is strengthened.
Equal employment opportunity disclosure
SCAD provides equal employment opportunities to all employees and applicants, without regard to sex (including gender identity, sexual orientation and pregnancy), race, color, national origin, age, marital or parental status, disability, genetic information, religion, veteran status, or status in any group protected by applicable laws.
Prohibition against sexual misconduct
SCAD prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at scad.edu/sexualmisconduct.
Clery Act security report
SCAD is committed to assisting all members of the SCAD community in providing for their own safety and security.
Questions?
For staff employment, contact [email protected].
For faculty employment, contact [email protected].
