The Admissions Coordinator at our Nursing facility plays a critical role in facilitating the transition of prospective residents and their families into our care community. This position serves as the primary point of contact throughout the admissions process, ensuring a compassionate, supportive, and informative experience. The Admissions Coordinator works closely with healthcare professionals, families, and internal departments to guide individuals through financial, medical, and administrative requirements while promoting the facility’s services and standards of care.
This role requires a highly organized, empathetic individual with excellent communication and problem-solving skills. The ideal candidate will have a strong understanding of long-term care regulations, insurance procedures, and a genuine passion for helping seniors and their loved ones make informed decisions during a critical life transition.
Key Responsibilities
- Serve as the Primary Contact:
Act as the main liaison for prospective residents, families, hospitals, and referral sources, providing detailed information about the facility, services, and the admissions process.
- Coordinate the Admissions Process:
Manage all aspects of the admissions process, including pre-admission assessments, financial eligibility reviews, insurance verification, and collection of required documentation.
- Conduct Tours and Presentations:
Provide facility tours to potential residents and their families, showcasing care services, amenities, and responding to questions with empathy and professionalism.
- Collaborate with Healthcare Teams:
Work closely with the nursing, social services, and therapy teams to ensure that each resident's care needs can be met upon admission and that all medical records are complete and reviewed.
- Maintain Accurate Records:
Utilize electronic health record (EHR) systems or admissions software to track inquiries, referrals, admissions status, and maintain up-to-date and compliant resident files.
- Facilitate Seamless Transitions:
Coordinate transportation, room preparation, and welcome procedures to ensure a smooth, respectful transition into the facility for new residents.
- Liaise with Referral Sources:
Build and maintain strong relationships with hospitals, discharge planners, case managers, and community organizations to support ongoing referral pipelines.
- Provide Financial Guidance:
Assist families in understanding payment options including Medicare, Medicaid, private insurance, and long-term care plans; help navigate eligibility and application processes.
- Promote the Facility:
Participate in community outreach efforts, local events, and networking to raise awareness of the facility’s services and strengthen community relationships.
- Ensure Compliance:
Stay informed about federal, state, and local admissions regulations and policies to ensure all practices are compliant and uphold the highest standards of care.
Job Type: Full-time
Pay: $45,706.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Goodlettsville, TN 37072 (Preferred)
Ability to Relocate:
- Goodlettsville, TN 37072: Relocate before starting work (Preferred)
Work Location: In person
