Admissions Evaluator

Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

The Admissions Evaluator is responsible for the real time analysis of completed applicant files for review of undergraduate, graduate and doctoral applications to make decisions or work with Faculty when necessary. This role works closely with the Admissions Counselors, Enrollment Support Services (ESS), and Associate Directors and Faculty in a supportive, proactive and professional manner.

Essential duties:

• Acquire and maintain a knowledge of Regent University and all programs, financial aid and scholarships, transcript and credit evaluation policies, and student advising.
• Meet and exceed Key Performance Indicators for each session & semester intake as determined by the Director and Associate Director.
• Review and evaluate application files for admissions decisions or for the recommendation of admissions decisions to Associate Directors.
• Must be willing to work flexible hours including evenings and occasional weekends. Regular attendance and participation in university events – both with preparation and follow-up is expected.
• Maintaining expert knowledge in Banner, phone/chat system, Ellucian and other programs deemed essential for applicant management.
• Maintain working knowledge on programmatic content, helpful Faculty feedback and other tactics to assist with phone calls and application completion.
• Increase overall productivity by increasing inquiry to enrollment conversion and increasing application to enrollment percentage.
• Maintain fast paced & thorough review of submitted admissions documents for chosen degree programs or Schools within Regent University.
• Maintain accurate data records throughout the admissions and enrollment process in applicable systems (Banner, timely requests to Enrollment Support Services and Recruiter). Timely reporting of any problems or issues with software or procedures that inhibits ability to successfully complete job functions.
• Other duties as assigned by the Assistant Director and Senior Director of Admissions Evaluation.
  

Qualifications:

• Bachelor’s degree required

Prerequisites for the Job:

Candidates must have:

• Must be well organized and able to manage multiple tasks and details
• Must be a motivated self-starter, self-directed, and able to be effective in a production driven environment
• Must have a heart for the personal, spiritual and professional development of students
• Must be able to collaborate with admissions colleagues and other leaders in the University
• Must be able to maintain prospect, applicant, and student confidentiality
• Must be a customer service champion and able to provide service in a professional manner
• Commitment to Regent’s core values of Excellence, Innovation, and Integrity

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.