Responsibilities/Job Description:
This position is responsible for guiding patients through room service process by phone, and speaking with hospital staff regarding diet order information. The Advanced Nutrition Aide is an excellent opportunity to build customer service skills, and gain experience with patient interaction over the phone. You will also gain experience working with allied health professionals, such as nurses and dietitians.
This is a perfect opportunity for anyone who is seeking a career in a medical profession. The nutrition services staff directly influences the patient, guest, and staff experience, by preparing and serving the food, that sustains everyone through their healing or their work. There is phenomenal opportunity to engage one on one with patients and/or staff, and an opportunity to work together on a team of engaged employees!
We have day, evening, and night shifts available. We also offer casual positions, which pick up shifts, dependent on the department needs. Casual positions are not guaranteed days/hours.
Location: UMMC East Bank, located in Minneapolis
Schedule:
Week 1:
Week 2:
Schedule may change based on the needs of the operation.
Responsibilities
Required Qualifications
Qualifications: $20.45-$26.48 Hourly
Fairview is searching for an Advanced Nutrition Aide on the University Campus (East Bank), located in Minneapolis, Minnesota! This position is (24 hours per 2-week period), on day shift.
This position is responsible for guiding patients through room service process by phone, and speaking with hospital staff regarding diet order information. The Advanced Nutrition Aide is an excellent opportunity to build customer service skills, and gain experience with patient interaction over the phone. You will also gain experience working with allied health professionals, such as nurses and dietitians.
This is a perfect opportunity for anyone who is seeking a career in a medical profession. The nutrition services staff directly influences the patient, guest, and staff experience, by preparing and serving the food, that sustains everyone through their healing or their work. There is phenomenal opportunity to engage one on one with patients and/or staff, and an opportunity to work together on a team of engaged employees!
We have day, evening, and night shifts available. We also offer casual positions, which pick up shifts, dependent on the department needs. Casual positions are not guaranteed days/hours.
Location: UMMC East Bank, located in Minneapolis
Hours: 24 hours biweekly
Schedule: day shift
Schedule:
CC2 - 6:15am-10:15am
Week 1:
Tuesday, Thursday, Saturday, Sunday
Week 2:
Tuesday, Thursday
Schedule may change based on the needs of the operation.
Responsibilities
- Ability to explain diet order to patient or staff.
- Knowledge of specific nutrients in food.
- Understanding of dietary needs with modified diets.
- Understanding of culturally specific food choices.
- Ability to identify foods in relation to patient allergies.
- Ability to determine appropriate food choices for therapeutic diets.
Required Qualifications
- High School Diploma or
- GED
- less than 1 year Six months customer service experience and six months office equipment/computer experience. (Confirmed completion of formal training in office/computer software/hardware may substitute for the office/computer experience.)
- Ability to communicate clearly, both verbally and in writing, in English
- Problem-solving, critical thinking and negotiation/persuasion skills
- Basic math skills
- Ability to provide consistent outstanding customer service
- Successful completion with a passing grade of 80% of the Diet Comprehension Training Program within four weeks
- Free of any corrective action for six months
Preferred Qualifications
- College level nutrition or hospitality related coursework completion greater than or equal to the second year of a four-year degree program or
- A graduate of a two-year program
- Previous experience in a healthcare food service department, working in the diet office or directly with patients to provide the appropriate meal to meet their diet specifications
- Previous experience in the front of house operations of healthcare, hotels restaurants or country clubs
- Previous experience as a switch board operator, telemarketer or customer service technician
Qualifications: $20.45-$26.48 Hourly
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