We are seeking a highly skilled and collaborative Agentic AI Engineer to lead the design, development, and deployment of agentic AI solutions using Microsoft 365 Copilot and Copilot Studio. This role will be instrumental in transforming business workflows through intelligent automation, integrating with enterprise APIs, and delivering measurable business value across multiple use cases.
Key Responsibilities
- Collaborate with business stakeholders to identify, prioritize, and document high-impact agentic AI use cases.
- Design and implement Copilot Studio agents (declarative and custom) that integrate with Microsoft 365 apps (Teams, Outlook, Excel) and enterprise systems.
- Lead technical readiness assessments including API validation, data model alignment, and integration feasibility.
- Develop and deploy pilot agents, including two small and one medium agent, aligned with business workflows and success metrics.
- Ensure secure and compliant agent development by working with InfoSec, Legal, and Risk teams to define guardrails and data access policies.
- Support change management efforts including training, documentation, and knowledge transfer to internal teams.
- Contribute to the creation of reusable development patterns and performance monitoring frameworks for future agent deployments.
- Participate in envisioning sessions, co-development sprints, and stakeholder demos to drive adoption and executive alignment.
Required Qualifications
- 5+ years of experience in enterprise application development, preferably with Microsoft technologies (Power Platform, Azure, M365).
- Proven experience building and deploying AI agents or bots using Copilot Studio, Power Automate, or similar platforms.
- Strong understanding of API integration, including RESTful services, OAuth2, and enterprise API gateways.
- Familiarity with data governance, sensitivity labeling, and compliance frameworks in Microsoft 365.
- Experience with asynchronous messaging systems (e.g., Kafka, AWS Queues) and internal API frameworks (e.g., C#-based).
- Ability to work cross-functionally with business analysts, developers, and compliance teams.
- Excellent communication skills and experience leading technical workshops or envisioning sessions.
Preferred Qualifications
- Experience with Microsoft Fabric, Dataverse, and Power Apps.
- Background in financial services, audits, or data research workflows.
- Familiarity with value stream mapping and ROI measurement techniques.
- Exposure to agent chaining, orchestration, and autonomous agent design.
Engagement Expectations
- Participate in weekly standups and on-demand consultations with business teams.
- Support a 6–12 month roadmap with phased delivery of agentic AI solutions.
- Contribute to post-deployment optimization, performance tracking, and retraining cycles.
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