About Thunes
Thunes is the Smart Superhighway for money movement around the world. Thunes' proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies.
Thunes' Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.
Members of Thunes' Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes' Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally.
Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Atlanta, Sao Paulo and Shanghai. For more information, visit: https://www.thunes.com/
Context of The Role
The AML Compliance Specialist will play a critical role in conducting research, analysis, and investigations of potentially suspicious transactional activities in an online environment. As a member of the Compliance Team, the AML Compliance Specialist will monitor for and assess issues, patterns, and trends associated with money laundering, terrorist financing, fraud, and other financial crime-related risks.
Key Responsibilities
- Conduct thorough reviews of alerted and out-of-pattern customer transactional activity in line with applicable laws, regulations, and Company policies
- Apply detailed analysis to transactions and large data sets in order to fully identify and address red flags
- Assist with drafting Suspicious Activity Reports ("SARs") within regulatory deadlines
- Provide direct support to the Compliance Team, including efficient detection and investigation of customers and transactions deemed potentially suspicious per Bank Secrecy Act/Anti-Money Laundering ("BSA/AML") regulations
- Proactively encourage team development through sharing of knowledge and best practices across the department
- Identify potential gaps and make recommendations to further enhance the AML Compliance programs
- Assist in supporting other Compliance-related functions, including OFAC screening, KYC reviews, and recordkeeping
- Assist with addressing regulatory exam and audit requests
- Monitor investigation-related tickets in Freshdesk and assign them to the appropriate agents or teams. Oversee the monitoring of tickets related to investigations within the ticketing system and allocate them to the appropriate agents or teams.
- Review cases submitted through the Company Escalation Form and update the Alert Tracker, as needed. Monitor and analyze internal escalations submitted via the company escalation form. Ensure that all pertinent alerts received are documented in the transaction monitoring worksheets.
- Prepare compliance reporting for management review as needed
- Attend Company-directed training to stay informed of emerging financial crime trends and changes to applicable laws, rules, and regulations
- Assist the Senior Supervisor in designing templates to improve efficiency, such as automation
- Assist the Senior Supervisor in resolving false alerts generated in the Company's transaction monitoring and case management systems and in-house-built tools
- Perform additional transaction monitoring duties as assigned by the Senior Supervisor.
Required Skills & Experience
- BA/BS degree or equivalent experience
- 3+ years of direct experience as a compliance, operations, or risk management professional at a money services business or financial institution
- Strong knowledge of AML rules, laws, and regulations with experience applying them in assessing potentially suspicious transactional activity
- Experience monitoring high-risk customers and/or accounts is preferred
- Experience with software programming or automation a plus
- Strong analytical skills with financial crime and/or risk management investigative experience required
- Advanced Google Sheet and Microsoft Office skills (Excel, Word, PowerPoint and Access) including the use of pivot tables
- Experience using customer relationship management ("CRM") software such as Freshdesk or Zendesk is preferred
- Ability to multi-task and stay flexible in a fast-paced, changing environment
- Excellent written and verbal communication skills
- Extremely organized and detail-oriented with the ability to make sound decisions supported by facts and analysis
- Exemplary team player with strong collaborative qualities and a positive demeanor
- Ability to work on confidential and sensitive matters with a high degree of professionalism and discretion
- Comfortable executing independent judgment with minimal supervision
- Willingness to learn and apply new skills
Sound like you? Apply now!
