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Assistant Director of Human Resources

Neighborhood Health Association
$61,788 - $76,089 a year
Toledo, Ohio
Full time
1 day ago

The Assistant Director of Human Resources supports the day-to-day operations of the human resources department and works closely with the Director of Human Resources in developing, implementing and evaluating HR initiatives.


Duties and Responsibilities:

  • Lead and direct the routine functions and oversee the daily workflow of the human resources department, including HR staff responsibilities.
  • Analyzes HR trends and metrics to develop solutions, policies and procedures
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
  • Full life cycle recruitment including employees and contractors
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies
  • Responsible for assuring adherence to company policies and procedures throughout the organization and recommending revisions and regular reviews & updates to policies as required.
  • Advises and assists managers on human resources concerns including but not limited to employee relations and performance management.
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provides HR policy guidance and interpretation
  • Supports design, enrollment and education on NHA benefits programs such as health, dental, vision, life, disability and retirement, researching industry best practices and strategies for employee benefit programs and recommend additions or modifications to existing programs. Ensures compliance with all federal laws and regulations governing employee benefits including Affordable Care Act (ACA) and ERISA.
  • All other duties as assigned.

Skills/Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or related field required.
  • At least four (4) years of human resources experience required, preferably in a healthcare setting. Community health experience a plus.
  • Experience managing staff at the supervisor or managerial level.
  • Demonstrated experience with developing and administering employee training programs, including onboarding, orientation and career development.
  • HR Certification SHRM-CP or SHRM-SCP or willingness to achieve certification preferred
  • Experience working with HRIS systems including payroll and applicant tracking systems.
  • Proficient in computer applications (Microsoft Windows, Word, Excel, Outlook and PowerPoint).
  • Knowledge of industry personnel practices and federal, state, and local employment laws.
  • Strong leadership and planning skills with complex problem-solving ability and critical thinking skills.
  • Excellent communication and interpersonal skills with a desire to provide excellent customer service to internal and external customers.
  • Must be sensitive to cultural, economic, religious, and ethnic diversity.
  • Ability to work independently toward predetermined outcomes.
  • Ability to organize and prioritize workload in order to meet established schedules, timelines, or deadlines.
  • Ability to maintain employee and organizational confidentiality.
  • Possesses a neat and professional appearance.

This is a full-time salary position, Monday – Friday; weekend or holiday work is rare.


Excellent benefits including Health, Dental and Vision Insurance, Paid Life Insurance, PTO and 11 paid holidays.


Candidates must submit salary requirements to be considered for an in person interview.


We are a drug free workplace, and an Equal Opportunity Employer.


Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to multiple medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, and health care for the homeless, women’s health center, senior centers and a full-service pharmacy with lab services on site. For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well- being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.


Our Mission:
Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.

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