Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Create an exciting, innovative, and memorable dining experience for all guests. Lead a well-rounded and knowledgeable front-of-house team. Proper guest service requires a staff that is thoroughly trained in service etiquette, product knowledge, and makes every effort to meet the needs of each and every guest. You’ll act as an advocate for the restaurant/bar, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
- Lead service education through; daily line-ups, new server, busser, host and bartender training programs.
- Ongoing development programs
- Daily evaluation of restaurant service performance
- Coordinate timely food production.
- Supervise all non-supervisory employees
- Carry out supervisory responsibilities in accordance with Kimpton’s policies and applicable laws
- Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.
- Provide regular, timely and honest evaluations of team’s performance and potential
- Communicate with management, employee and accounting staffs, identifying qualified personnel and providing the necessary training as positions open.
- Assist in filling any open positions with qualified internal or external candidates
- Implement and conduct ongoing training programs for new and existing management and employee staff.
- Work with the Chef to provide excellent quality and presentation of all food to the guests
- Participate in evaluation of food product, kitchen employee performance, and development of product consistent with our market position.
- Work with F+B Manager in maintaining financial objectives with consistent focus on cost of sales and payroll.
- Responsible for the daily cleanliness of all areas of the restaurant both internally and externally.
- Coordinate service area maintenance
What You Bring
- 1 year of management experience in hospitality or similar industry.
- Bachelor's degree in Hospitality, Restaurant, or Culinary Management is preferred.
- Excellent interpersonal communication skills, problem-solving skills, and organizational ability.
- Passion for creating and personalizing guest experiences.
- California Food Handler and Responsible Beverage Service Certification (required).
- Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
