Join Our Team Today!
We are seeking a highly motivated and experienced hotel Assistant General Manager to join our team at the Home2 Suites by Hilton in Nokomis!
As an Assistant General Manager, you will assist in overseeing the daily operations of the hotel, ensuring exceptional guest experiences and efficient management of resources. This is a dynamic role that requires strong leadership skills, attention to detail, and a passion for hospitality.
ESSENTIAL JOB FUNCTIONS:
- Act as “Manager on Duty” and be responsible for hotel operation in the absences of the General Manager
- Assist General Manager with all hotel, administrative, and human resources duties
- Analyze and resolve work problems to achieve work-related goals
- Participate in all revenue management decisions and hold staff accountable for achieving revenue goals
- Ensure all Front Desk employees are adhering to rate and credit policies and procedures
- Knowledge of brand operating systems
- Assist with daily credit report; review the bucket, and all A/R accounts
- Maintain online ordering of food, housekeeping, maintenance supplies, etc.
- Assist sales manager in actively selling the hotel to groups, meetings, and extended stay guests
- Review discrepancy reports daily and take necessary steps to resolve and eliminate discrepancies
- Set up controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audit them on a regular basis to ensure the accuracy and completeness
- Knowledge of all emergency procedures and how to act on them.
- Assist in ensuring staff continues to learn the importance of excellent guest service and implement training programs
- Report any unusual occurrences or requests to General Manager immediately
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
COMPETENCIES:
- Strong Leadership and Teamwork abilities
- Communication both verbal and written
- Computer software skills
- Time management and problem-solving skills
- Self-motivated, well-organized, and goal-oriented
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
- 2-3 years of hotel experience, preferably in a supervisor role
- Hospitality degree, preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references
BENEFITS WE OFFER:
- Career development & work-life balance
- Day-1 benefits
- Paid time off
- Travel and hotel discounts
- 401(k) with company match
- Incentive-based earning potential
SUPERVISORY RESPONSBILITY
This position may manage all employees or assigned individual departments.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
WHO WE ARE
Lodgco Hospitality, LLC is a multi-brand, hospitality company that delivers value, rewards, and a sense of pride to its associates, guests, and investors. Lodgco was founded on the desire to develop and manage hotels that offer our guests the finest service possible.
Headquartered in Michigan, the Lodgco portfolio represents many of the most trusted names in hospitality, including Marriott, Hilton, Hyatt, and IHG.
To learn more about our growing company, please visit www.lodgco.net.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person
