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Night Auditor Job Responsibilities: $15 - Full or Part Time - Set Schedule
- MUST be able to work 10p-6a, including weekends, holidays and be flexible to switch schedule to help cover day off requests as needed.
- Act as manager on duty by making executive decisions to ensure that everything runs smoothly throughout the night.
- Check in guests, answer phones and take reservations
- Assist guest with directions, local dinning and attraction information.
- Respond to guest complaints, requests and emergencies. Try your best to make things right with guest, and always communicate all issues to management for further follow up if needed.
- Post payments, reconcile and balance all accounts
- Investigate and resolve out-of-balance accounts
- Complete audit process, and properly rollover business day
- Keep accurate financial records and ledgers
- Help prepare and send out forecast reports, along with other financial reports to management, and corporate.
- Ensure cleanliness of lobby, gym, laundry room, bathrooms and pool/patio area
- Set up breakfast in the absence of a breakfast attendant.
- Complete any other small assignments given by Operations Managers or GM
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Skills:
- Proven experience as a Front desk, Night Auditor or in a similar role, preferably in the hospitality industry
- Experience with accounting and facilities management software
- Savy Computer Skills
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
To do this kind of work, you must be able to:
- Be an outgoing, welcoming personality for the Hotel
- Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge.
- Make decisions based on your own judgment and company policy.
- Follow instructions without close supervision.
- Speak and write clearly and accurately.
- Be adaptable, dependable and flexible.
Job Type: Part-time
Pay: Up to $15.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overnight shift
- Weekends as needed
Experience:
- Hospitality: 2 years (Required)
Work Location: In person
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