Access Your Potential.
Create and deliver shared experiences that inspire—and have a lot of fun doing it.
We’re hiring an Associate Director of Creative Services in Austin or San Antonio!
About the Job
As Associate Director of Creative Services, you’ll play a key role in driving creative excellence and operational effectiveness. You’ll collaborate closely with Sales Managers, Creative Managers, and Associates to develop strategic proposals and marketing materials. This role requires the ability to manage complex projects, process large volumes of information, and keep the big picture in focus—all while delivering exceptional creative work.
Top performers in this role will have opportunities to grow and advance within the company.
What You'll Be Doing
- Partner with Creative Directors and the broader team to drive revenue growth and improve win rates.
- Lead strategy and visual concept development for proposals, ensuring our brand stays on the cutting edge of event design.
- Champion ACCESS values, especially Imagine First, Embody Excellence, and Always Collaborate.
- Manage the workload of direct reports, providing leadership and cross-department collaboration.
- Review, refine, and approve creative proposals and budgets.
- Continue developing your leadership and creative strategy skillset through training and mentorship.
- Take point on high-impact proposals, collaborating with the National Director of Creative, or Creative Director to shape direction.
- Monitor department KPIs and report on performance.
- Lead creative execution for key accounts.
- Partner with the National Creative Team to align on standards and best practices.
About Access
Access is a women-owned and women-led destination management company that designs and delivers corporate events across the country. With expert teams in top destinations, we craft unforgettable experiences that connect and inspire.
About You
We know that there’s no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of “nice-to-haves”, but don’t let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
Nice-to-haves:
- 7+ years of creative experience in a DMC or a related industry such as hospitality or events.
- Comfort with Salesforce with an understanding of the platform’s features ability to understand and anlyze reports t share insights and identify trends.
- Verifiable knowledge and relationships in the specific, local destination.
- Successful negotiation and relationship-building skills.
- At least 3 years experience leading high-performing sales teams and achieving KPI targets.
- Strong experience with Social Tables, Canva, AI products and diagramming.
- Solution-Oriented Mindset: Proactive and the tendency to take initiative to contribute to the success of self and team.
- Customer Service: Obsession with providing excellent customer service and a passion for the hospitality and special events industry.
- Interpersonal Skills: Ability to communicate effectively and build positive relationships, both internally and externally.
- Flexibility: Ability to thrive in a fast-paced, changing environment while meeting deadlines and exceeding expectations.
Why Access?
CULTURE & EXTRAS
- Certified as a Great Place To Work – 2 years in a row!
- 50+ years in the industry!
- Women-owned and women-led
- Fun, creative, and supportive culture
- Focus on recognition and employee value – including annual and quarterly awards
- Paid day off to serve your local community
- Annual all-company retreat to connect, learn, and have fun together
- Annual qualifier-based incentive trip for top performers (certain departments eligible)
- Regional team outings
- Monthly companywide meetings to connect, learn, and celebrate wins
COMPENSATION
- Highly competitive total compensation, including strong base salary and quarterly bonuses
- Very strong performance-based quarterly commission plans
- 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately
- Monthly cell phone stipend
WORK LIFE BALANCE
- Work from home opportunities and flexibility (including full home office setup)
- Flexible schedule opportunities
- Generous PTO
- Sick days
- 9 full holidays
- 5 half days off prior to holidays to unplug early
- 2 floating holidays off to be used on holidays of your choice
- ½ day Fridays in July & August (based on achievement of goals)
HEALTH, WELLNESS, AND FAMILY
- Extensive menu of health plans to choose from
- Paid parental leave
- Pet insurance program
- Employee Assistance Plan (EAP)
PROFESSIONAL DEVELOPMENT
- Mentorship program
- “Masterclasses” in industry/department-specific topics
- State-of-the-art technology platforms and tools – including training
- Annual and monthly meeting content that focuses on professional development
What are you waiting for? Scroll back to the top and apply!
Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
