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Audio Video Service Coordinator - Dallas, TX

Ford Audio Video
$23 - $32 an hour
Irving, Texas
Full time
3 weeks ago

Why Join Ford AV?

At Ford AV, we don’t just deliver technology—we create extraordinary experiences. As a trusted leader in the AV industry for over 50 years, we partner with top companies, universities, and government agencies to design and implement cutting-edge audiovisual solutions.

When you join Ford AV, you’ll be part of a team that values innovation, collaboration, and growth. We offer:

Description

This role supports our busy Service Center and is ideal for someone with experience coordinating service in a technical environment. If you’re organized, tech-savvy, and proactive in managing service tickets and technician schedules, we’d love to meet you.

What You’ll Do

What We’re Looking For

Required:

AV or tech service dispatch experience, or similar coordination in a fast-paced technical setting.

Solid understanding of audiovisual equipment, service workflows, or support processes.

Strong customer service background with a focus on issue resolution and clear communication.

High proficiency with Microsoft Office, 10-key, and service software/CRM platforms.

Proven ability to manage multiple priorities with accuracy and composure.

Preferred:

How to Know You’re a Fit

Ready to Apply?

Join a team that values your coordination skills, supports your growth, and empowers you to deliver outstanding customer care.

Apply today at: www.fordav.com/careers

Drug-Free Workplace Ford is committed to maintaining a drug-free workplace and, therefore, all employees are subject to drug testing. Moreover, pre-employment, random, reasonable suspicion and/or post-accident drug testing may be conducted in accordance with company policy and all applicable laws to ensure a safe and healthy work environment. All applicants for this position tentatively selected for employment at Ford are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. EOE/AA/M/F/D/V. Physical Requirements The physical requirements of this role play a pivotal role in ensuring job performance and success. The employee will be engaged in extended periods of sitting while operating a wide range of office equipment. While the work primarily involves sedentary tasks, there may be occasions that call for standing, walking, reaching, talking, hearing, and move objects weighing up to 50 pounds. It is essential for employees to possess proficiency in utilizing standard office tools like computers, printers, and telephones. Furthermore, adequate manual dexterity and eyesight are necessary to effectively handle tasks involving reading, writing, interpreting, and managing paperwork with precision and efficiency. In a typical office setting, the employee will communicate and engage with minimal exposure to excessive noise or adverse environmental conditions. Although the role mainly takes place indoors, there might be occasional exposure to outdoor elements such as heat, cold and environmental elements.

Job Type: Full-time

Pay: $23.00 - $32.00 per hour

Expected hours: 40 per week

Benefits:

Schedule:

Application Question(s):

Experience:

Work Location: In person

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