Are you an outstanding Service Advisor working at a company that doesn't appreciate your hard work and/or its customers?
Weber Automotive is seeking a superstar Service Advisor that is striving to be the best of the best!
Weber Automotive, the most technologically advanced independent repair facility located in North Olmsted, is seeking individuals that want to accelerate their Automotive Service Advisor Career and strive to be the best in the Automotive Business.
We have serviced the West Side community for over 29 years with an outstanding reputation for quality and service. We are a High-Energy, Fast-Paced Company that service all makes and models.
At Weber Automotive, You are a part of our team, not just an employee. We want to make sure every staff member and their family is a part of our company. We offer benefits for the family, not just our team member.
At Weber Automotive your success is our success and our #1 Goal!
We are looking for professional individuals striving to accelerate their careers and have security and growth for them and their family and be the best in the automotive business.
Our Shop is composed of the best equipment in the industry. We utilize the latest Diagnostic equipment and information systems, including O.E.M. to properly service our client’s vehicle correctly. We also have ADAS Calibration equipment!
We provide you the tools to service the client properly and accelerate your career!
For our customers we offer:
- Complimentary loaner vehicles
- Vehicle pick-up and delivery
- Comfortable waiting area with complimentary coffee, tea and water
- Car wash with every service
- Complimentary Shuttle Service
- State of the art text & email reminder system with online appointments
- Electronic communications with email and texting capabilities
- Digital Inspections for full transparency for our customers with pictures & video
- 3 year, 36,000 mile warranty on most repairs
Ideal candidate will require experience in the following areas:
- Minimum of 3 years of service consultant experience
- Experience and knowledge servicing multi-line vehicles
- Experience with Tire Sales
- Excellent computer skills with knowledge of Protractor management system is a plus
- Excellent customer service skills and organizational skills
- Ability to service our customers to the highest level possible
- Ability to work well with peers
- Ability to work one on one with technicians
- Drive to learn new skills and advance your career
- College or trade school degree Preferred, but not required
- The Drive to accelerate your career
What we offer for you and your career :
- Excellent accelerated pay plan with weekly bonus
- Paid Health Insurance
- Retirement Program 401(k) with Match
- Short-term Disability & Life Insurance
- Paid Uniforms
- Paid Vacations and Holidays
- Paid Training
- Company Outings
- The ability to better you and your family
- Excellent work environment
- 5 Day Work Week – Monday - Friday
Responsibilities
- Interact with customers to provide exceptional service, including explaining repair options and costs.
- Estimate service costs and communicate effectively with customers regarding pricing and timelines.
- Collaborate with service technicians to ensure efficient and high-quality automotive repairs.
- Utilize sales skills to communicate the value of our services and how they are in the customer's best interest to maintain their vehicle.
- Manage service appointments and schedules to optimize workflow and customer satisfaction.
- Utilize computer skills to input and track service orders, parts inventory, and customer information.
- Demonstrate strong organizational skills to prioritize tasks and meet deadlines effectively.
- Provide excellent customer service by addressing inquiries, resolving complaints, and maintaining positive relationships.
- Adhere to Weber Automotive standards and procedures to uphold quality service and customer satisfaction.
- Stay updated on industry trends and advancements to provide the best service recommendations to customers.
Job Type: Full-time
Pay: $52,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Shift:
- 10 hour shift
Work Days:
- Monday to Friday
- No weekends
Experience:
- Sales: 5 years (Required)
- Automotive service: 5 years (Required)
Location:
- North Olmsted, OH 44070 (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- North Olmsted, OH 44070 (Required)
Ability to Relocate:
- North Olmsted, OH 44070: Relocate before starting work (Required)
Work Location: In person
