Job Description
Watertown Savings Bank is looking for friendly, outgoing individuals to join our team as Tellers. We pride ourselves on delivering exceptional customer service to all customers by processing transactions accurately, timely, and efficiently. An ideal Teller candidate should have cashing handling experience, feel comfortable working with the public, using a PC, and have strong communication skills.
The full-time Teller position is scheduled to work Monday through Friday, including two Saturdays in a four Saturday month and three Saturdays in a five Saturday month. Saturday work hours are paid at the rate of time and a half.
Major Duties and Responsibilities include the following:
- Maintain and balance a teller cash drawer daily and report any discrepancies to the supervisor.
- Provide prompt, accurate routine tasks, including making deposits, withdrawals, transfers, issuing money orders or cashier checks, receiving loan payments, cashing checks, etc.
- Correctly identify customers and examine checks for proper endorsements and authenticity.
- Comply and keep updated on all policies, procedures, regulations, etc.
- Set up and keep an organized teller workstation for daily activity, i.e., obtains necessary forms supplies for individual work station and order cash as needed.
- Answers phones and transfer calls to appropriate personnel if unable to assist the customer.
- Identifies sales opportunities and makes referrals to appropriate departments or individuals.
Qualifications
- Required Qualifications:
- Experience in cash handling and managing debits & credits - Prior experience in a similar role preferred, but not mandatory - Strong background in banking and financial services (preferred)
- Proficiency in basic math and financial calculations
- Excellent customer service skills
- Ability to communicate effectively with customers and colleagues
- Ability to work at all branch locations. (Within 5 miles)
Watertown Savings attributes its success to employees who consistently deliver beyond expectations. Our employees' efforts help us maintain the strong ties we have in the community. In appreciation for their role in the bank's success, we strive to maintain a pleasant team environment that offers room for career advancement and growth.
Other Information:
We offer a highly competitive compensation and benefits package that provides our team with Medical, Dental & Life Insurance, a 401k with 6% company match, a traditional Defined Benefit pension plan, Tuition Assistance, and an on-site fitness area. You'll find that Watertown Savings Bank is a great place to work and grow your career!
Watertown Savings Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, childbirth, or related medical conditions, age, national origin, ancestry, physical/mental disability, military/veteran status, genetic information, marital status, ethnicity, lineage or any other protected classification, in accordance with applicable federal, state, and local laws.
Member FDIC / Member DIF
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Ability to Commute:
- Watertown, MA (Required)
Ability to Relocate:
- Watertown, MA: Relocate before starting work (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
