Description
Position: Barista
Location: Hive Bakery & Cafe
Shift: Morning/Day and Night Shifts Available
Reports to: Front of House Manager, Hive Bakery & Cafe
Position Summary
As a Barista at HIVE Bakery & Cafe, you will play a crucial role in delivering exceptional coffee and tea experiences to our guests. Your role involves preparing and serving beverages with precision, maintaining high standards of presentation, and ensuring a seamless guest experience in both the bar and dining room areas.
Key Responsibilities
Beverage Preparation:
- Prepare coffee and tea beverages following our established recipes and presentation guidelines.
- Demonstrate expertise in latte art, ensuring designs are symmetrical, centered, and have good contrast.
- Adhere to barista steam rules, such as prioritizing larger drinks and adjusting temperature for smaller ones.
Operational Duties:
- Prep and steam milk, set up americano sets, and organize cups for to-go drinks.
- Call out names and serve coffee/tea drinks to guests with a friendly and professional demeanor.
- Maintain and clean the coffee bar area, ensuring it is stocked, organized, and ready for service.
- Perform opening, side, and closing duties as per standard operating procedures.
Guest Interaction:
- Engage with guests to ensure their beverage and service expectations are met.
- Provide knowledgeable information about the restaurant and our offerings.
- Communicate guest feedback and any issues to management promptly.
Safety and Hygiene:
- Respond quickly to spills and ensure a safe environment for both guests and team members.
- Operate and maintain cleanliness of equipment, including the espresso machine.
- Follow sanitation and safety standards, including proper food handling and storage procedures.
Accountabilities
- Accurately fulfill beverage orders and maintain high standards of presentation.
- Uphold professional appearance and attire in line with HIVE Bakery & Café standards.
- Demonstrate effective communication and teamwork skills.
- Ensure cleanliness, sanitation, and safety standards are consistently met.
Benefits For You:
- Dynamic and supportive work environment that values and prioritizes God, family, and work.
- Opportunities for professional growth and development
- Engaging and collaborative company culture
- 50% Hive Collective employee discount to you and immediate family members
- Paid holidays and Paid Time Off (PTO) after initial employment period for Full-Time Employees;
- No work on Sundays
- After 90 days of full time employment, option to join Hive’s healthcare plan.
- After 1 year of full time employment: 10 paid vacation days, and option to join Hive’s 401k plan with 3% matching.
Requirements
Qualifications
Knowledge & Skills:
- Extensive knowledge of coffee and tea.
- Proficiency in reading tickets and organizing tasks for efficient service.
Experience & Education:
- High school diploma or GED preferred.
- Professional communication and social skills suitable for guest interaction.
Physical Requirements:
- Ability to lift and carry trays, bags, and boxes up to 50 pounds.
- Capable of standing and walking for 8–10-hour shifts.
- Able to reach, bend, stoop, and perform tasks.
Personal Traits:
- Strong organizational skills with keen attention to detail.
- Eagerness to learn and adapt quickly in a dynamic environment.
Working Conditions
- Must be available for flexible scheduling, including weekends and holidays.
- Understanding potential hazards such as cuts, burns, slips, trips, and falls.
- Be flexible with scheduling, including availability for weekends and holidays.
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