Promises Behavioral Health has expanded to the DFW area. Located in Lewisville, this is the latest addition to the Promises family. We are a trusted addiction treatment center catering to adults and young adults; specializing in inpatient and outpatient rehabilitation for those experiencing substance use or co-occurring mental health disorders. Our promise to provide evidence-based care that works to find the source of the problem and address the underlying issues such as trauma and mental health concerns.
Position Summary
Primary Duties & Responsibilities
-
Provides services necessary to maintain a functioning milieu, which includes but is not limited to:
- Transportation/pick up of clients
- Safety cleans and adherence to OSHA safety protocols
- Stocking and keeping inventory of client items (i.e., literature, hygiene items, etc.)
- Providing access to hygiene items/necessities to clients (i.e., phones, computer time, etc.)
- Administrative functions necessary to client success (i.e., faxing, ordering, maintenance of client medical records or physical charts, etc.)
- Organizes client belongings and administers access
- Maintain active awareness of clients’ locations and attendance of programming.
- Observe, monitor, intervene upon, and document client behaviors and presentations.
- Completes medication observations, collection and documentation of vitals, and assist medical/nursing team.
- Maintain high quality documentation using appropriate forms in appropriate clinical language.
- Facilitates non-clinical group sessions effectively within skill set and scope of practice.
Job Qualifications and Requirements
- Minimum of one year experience in the addition or mental health fields, preferred.
- High school diploma (or equivalent), preferred.
- Valid Driver’s License, required.
- Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; responds well to questions.
- Knowledge of organization, communication, and interpersonal skills.
- Ability to exercise sound judgement, be attentive to detail, and maintain positive work attitude.
- Ability to maintain confidentiality of all medical, financial, and legal information.
- Ability to complete work assignments accurately and in a timely manner.
- Ability to understand and utilize program knowledge, such as the disease model, motivational interviewing, trauma-informed approaches, experiential approaches, CBT, self-help approaches, and evidence based practices in client care.
- Ability understanding of how to utilize medical knowledge, complete medication observations, observe and assess detox clients, and complete and document vitals.
- Ability to document thoroughly in an electronic medical record.
- Ability to professionally interact and communicate with clients, client family members, referral sources, and vendors.
- Knowledge of MS Office and office equipment such as copiers and scanners.
- Must meet pre-employment and maintain all applicable state and job related guidelines for background screening, fingerprinting, drug test, health screening, DMV, insurance, CPR/Basic First Air, and license/credential verifications.
As a Culturally Competent workplace, we have standardized diversity, inclusivity, and equity as a foundational workplace principle. We want every team member to have a sense of agency and belonging. The rich and unique backgrounds, beliefs, customs, experiences, and stories of our workforce are the key ingredients to our recipe for providing best-in-class care to our patients. When patients see themselves reflected in our workforce, they too have a sense of agency and belonging.
Next, we are a Recovery Ready Workplace. We encourage and invite individuals who have shared experiences with our patients to seek employment. PBH has protocols and practices in place to ensure their personal recovery is not compromised as a team member. We are committed to ensuring we support employees who experience setbacks in their personal recovery journeys. PBH recognizes we are in the business of second chances and extends that opportunity to all.
PBH offers a competitive total rewards package that includes: a competitive wage, health coverage, disability insurance, education reimbursement, 401K, and much more!
