Perform field service calls, installations and preventive maintenance on commercial beverage equipment.
Responsibilities:
- Receive and Perform field service calls, installations and preventive maintenance on commercial beverage equipment.
- Troubleshoot equipment malfunctions utilizing standard electrical test equipment such as volt/ohm meters to identify and implement corrective action.
- Maintain service van inventory to effectively respond to customer calls for service.
- Maintain work schedule.
- Accurately report daily activities for invoicing and tracking.
- Occasional travel outside of the normal work area for service projects.
Preferred Certifications:
- Espresso Equipment Certification
- CFESA Certification
- BUNN Certified Technician
Qualifications:
- Vocational training in electrical/mechanical areas of equivalent experience desired.
- Previous experience and demonstrated ability in reading schematic diagrams and using appropriate test equipment to troubleshoot Bunn-O-Matic commercial beverage equipment as well as that of other manufacturers.
- Previous experience installing plumbing and associated hardware for beverage equipment, customer service experience, strong interpersonal communication skills.
- Possess the ability to communicate both verbally and in writing.
- Excellent telephone manners.
- Working knowledge of computers, including Windows and Microsoft applications.
- Ability to travel.
- Possess a valid driver’s license.
- Highly organized, motivated, and goal-oriented.
The Bunn-O-Matic® Corporation — A History of Innovation and Commitment. Understanding and responding to customer requirements has always been important to the Bunn-O-Matic Corporation (BUNN®). Today, BUNN is a global partner you can count on for profitable, reliable beverage equipment and outstanding post-purchase support wherever customers are served. Since 1957, BUNN has been at the forefront of beverage equipment innovation: inventing the flat-bottom paper filter for commercial use, the pour-over coffee brewer, and the first commercial iced tea brewer that uses fresh leaves versus instant mix. As customers entered the digital age, BUNN also embraced sophisticated new technology to meet changing needs. Each product launch is driven by an ongoing commitment to delivering the highest possible quality beverage in each cup, every time. With thousands of loyal commercial and home product customers, the BUNN brand is synonymous with honesty, integrity, courtesy and total value, all of which work together to uphold the company’s brand promise, A Partner You Can Count On™.The global headquarters are located in Springfield, Illinois, USA, where the company strives for total customer satisfaction through superior equipment and unmatched service with support from facilities in Iowa, the New York metro area, California, as well as in Mexico, Canada, United Kingdom, Germany, China, Hong Kong, and Brazil.
technician; service; coffee; espresso; beverage; equipment
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- On call
- Overtime
Education:
- High school or equivalent (Required)
Experience:
- Field service: 1 year (Required)
- Electrical: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: Remote
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
Work Location: In person
