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Bookseller

Books-A-Million
Richmond, Virginia
Part time
4 weeks ago

Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Roles and Responsibilities

  • Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
  • Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
  • Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
  • Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
  • Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
  • Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
  • Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

  • Interpersonal Skills
  • Self-Management

Qualifications and Education Requirements

  • 16 years of age or older
  • Successful completion of all required background screenings

Preferred Skills

  • Strong verbal and written communication skills
  • Ability to multi-task
  • Previous retail sales experience
  • Computer and cash register skills

Physical and Environmental Requirements

  • Must be able to stand and walk for extended periods of time
  • Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
  • Must be able to lift or team lift objects up to 50 lbs., with or without assistance
  • Must be able to communicate using speech, sight, and sound with or without an assistive device
  • Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job
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