The breakfast attendant is responsible for attending the breakfast area with restocking, preparing, tear down and clean up all while being courteous to all guests.
Key Responsibilities
Provides food and beverage service to guests in the breakfast room
- Sets up breakfast at scheduled time
- Breakfast is a buffet service
- Ensure breakfast items are replenished and available to guests during breakfast hours according to standards
- Maintain cleanliness of entire breakfast area and kitchen, including equipment, during and after breakfast hours
- Inventory breakfast items regularly and help unload weekly food order.
- Clears tables during the breakfast experience using proper methods for removing dishes, glassware and silverware in a timely manner
- Cleans tables, chairs and floor area
- Assists service team as necessary to meet and exceed the guests’ expectations
- Adheres to hotel and brand safety and security procedures in addition to local, county and/or city health department standards
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
- Communicates and reinforces the vision for customer service to all managers, supervisors and employees
- Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork
- Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees
- Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
- Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Requirements/Skills
- Experience in a foodservice environment preferred
- Excellent customer service skills
- Strong attention to detail
- Ability to maintain a positive and professional attitude when handling all situations
- Adhere to the policies and procedures of the hotel
- Ability to work a flexible schedule including holidays and weekends
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Shift:
- Day shift
Work Location: In person
