Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
NBCUniversal has an opening for a full-time on-site Broadcast Engineer in the Operations and Technology group based out of our Dry Creek Operations Center located in Centennial, Colorado. The Engineer will be part of a dedicated 24x7 team tasked with supporting and maintaining our Dry Creek Operations Center, including immediately addressing on-air and critical issues for the NBC Network, NBC Skypath, Telemundo Network, NBC and Telemundo Local Hub, and affiliate OTT delivery.
Responsibilities:
- Responding to outage calls from operations teams and leading initial response to any technical issue.
- Creating procedural documentation.
- Working with internal and external subject matter experts and vendors to resolve complex issues.
- Implementing OS security upgrades.
- Analyzing problems in software and hardware-based systems.
- Performance analysis and general system health checks across various technologies.
- Performing periodic maintenance procedures and proactive preventive maintenance actions.
- Developing the skills to become a subject matter expert for a collection of technologies within and across facilities.
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Qualifications
Basic Requirements:
- BS in Engineering/Computer Science or equivalent professional experience
- 3+ years of support in a live on-air environment
- Customer focused, forward thinking, and a full understanding of the on-air environment.
- Must be a self-starter, curious, and have desire to be constantly learning.
- Ability to analyze and use logic to troubleshoot complex issues and systems.
- Ability to work independently and in a team setting.
- Ability to effectively manage change control procedures.
- Demonstrated ability to effectively apply SDI, IP and TS test equipment and analysis tools.
- Demonstrated ability to document complex systems and processes, including the development of maintenance and change procedures.
- Ability to communicate processes and requirements to peers and off-site resources, including personnel at remote NBCUniversal sites, stations and vendors.
- Effective interpersonal skills.
- Excellent verbal and written communication skills
- Knowledge in the following areas:
- On-air and/or NOC operating environments
- Imagine SNP Encoder/Decoders, Appear X Platform, Evertz Encoders/Decoders, Evertz ITXE, Evertz IPGs, Miranda HCOs and XVPs, RTS
- Video transmission and compression formats and systems, including, but not limited to, SDI, ASI, MPEG-2, MPEG-4, SMPTE-2110, SRT.
- Video stream meta data, including, but not limited to, DTMF triggers, timecode user bits, SCTE-35 and -104 triggers, Closed Captioning, Nielsen watermarking.
- Automation and control signaling protocols and systems including, but not limited to, serial, GPIO, VGPI, SNMP
- Proprietary monitor and control systems, preferably Evertz VistaLink, Grass Valley iControl, and Dataminer.
- Desktop, server and VM technology
- Storage technology, including SAN, NAS, RAID and Cloud
- Broadcast automation systems, preferably Grass Valley Morpheus.
- SDI and IP video routing systems and their control, preferably GV nVision series, Evertz EQX, EXE, SDVN and Magnum
Desired Characteristics:
- Experience with cloud platforms (AWS, Azure, GCP)
- Broadcast automation experience (Snell, GV, Pebble)
- VMware VCA/VCP certification
- The ideal candidate would have experience with the following technologies:
- IP Networking/Multicasting
- Streaming Media Protocols (RTP, RTSP, UDP)
- Network and storage infrastructure (Switches, Routers, SANs, DCM, etc.)
- Virtualization technologies such as VMware ESXi
- Master Control Automation Systems such as Grass Valley Morpheus
- Uncompressed and compressed video formats (SDI, SMPTE 2110, H.264, JPEG2000, JPEGXS)
- Video Server Systems (Grass Valley ICE, DVS)
- Transmission Encoding/Decoding Systems (Synamedia, Harmonic, Evertz, MediaKind, Zixi)
- Management and Control Software (Vistalink, iControl, Convergent)
- IT Systems such as Servers, Workstations, Databases
- SDI Video Distribution (Routers, Frame Syncs)
- Basic and advanced test equipment, such as waveform monitors and transport stream analyzers
Additional Requirements:
- Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000 - $95,000
We are accepting applications for this position on an ongoing basis.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
