The primary function for the Business Analyst is to analyze and manage our organization's projects, procedures, and design solutions to help the organization operate more efficiently and effectively. Identify and analyze new opportunities and processes to meet Credit Union growth and strategic goals. Research, recommend and implement solutions to meet business needs.
Duties and Responsibilities:
- Work with business lines throughout the organization to assist in determining business requirements, propose and write recommendations for solutions and develop new processes to achieve improved efficiency.
- Develop and maintain thorough project plans including project scope, deliverables, schedule, resources, budget, acceptance criteria (including success metrics), and manage comprehensive communication plans.
- Coordinate and collaborate with Credit Union team members, stakeholders, and 3rd party vendors to implement solutions to satisfy business requirements while maintaining a vision (road map) for future needs.
- Develop and implement process improvements.
- Present findings and recommendations to stakeholders and executives.
- Establish and help document technical feasibility.
- Lead implementation of new systems, including data migration.
- Conduct meetings with project teams, vendors, sponsors, and stakeholders.
- Take part in sprint planning, retrospectives, daily scrum, and RAID meetings.
- Identify and manage project risks and issues effectively.
- Manage multiple projects concurrently in a fast-paced environment.
- Manage programs and vendor management with limited oversight.
- Assist with writing technical policies, procedures and documentation for systems/applications/Products implemented, including user guides, troubleshooting guides, etc.
- Ensure compliance with objectives, organizational policies, procedures, security protocols and standards.
- Be a positive influence on creating an energetic team Culture.
- Other duties and projects as assigned.
Qualifications:
Bachelor’s degree required, (Business, Computer Science, Computer Information Systems, or related) or equivalent experience. 2-5 years’ experience in Information Technology or Project Management required. Experience in a Financial Industry related field preferred. Strong analytical, organizational, oral, and written communication skills. Willingness to work outside of normal business hours. Ability to prioritize, meet deadlines, and manage changing priorities with limited direction. Ability to always maintain the confidentiality of the Credit Union and member records.
Performance Standard:
High level of professionalism. Make recommendations to meet the goals and objectives of the Credit Union functions, procedures, and policies. Must have strong analytical, problem solving, conflict resolution and root cause analysis skills. Logical, process-oriented, critical thinker with a natural sense of urgency. Good interpersonal and client-handling skills with the ability to manage expectations and explain technical details. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.
Physical Requirements:
- Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
- Sit for extended periods of time.
- Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
- Repetitive motion using wrists, hands, and fingers.
- Reach keyboards.
- Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).
The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.
Must be eligible for membership at ICCU to obtain employment.
ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
