Business Development Manager (CAC)

About the Role

We are seeking an experienced and results-oriented Regional Business Development Manager to drive strategic growth across Kazakhstan and the wider Central Asian and the Caucasus region. The ideal candidate will have a strong background in freight forwarding, supply chain solutions, and logistics sales, with a proven track record of securing new business, managing key accounts, and delivering profitable growth.

This is a leadership role for a commercially driven professional who thrives on building customer relationships, identifying market opportunities, and developing innovative logistics solutions.

Key Responsibilities

Business Development & Sales

• Develop and execute regional business development strategies to achieve revenue, gross profit, and market share objectives.
• Identify, pursue, and secure new business opportunities across air freight, ocean freight, road freight, customs brokerage, warehousing, and supply chain solutions.
• Build and maintain a robust sales pipeline and actively manage opportunities through the entire sales cycle.
• Lead customer acquisition efforts, including prospecting, solution development, proposal preparation, contract negotiations, and implementation.

Strategic Account Management

• Develop and maintain strong relationships with key customers, multinational corporations, and strategic partners.
• Manage and grow a portfolio of strategic accounts to maximize customer retention and profitability.
• Conduct regular business reviews with customers to understand evolving requirements and identify growth opportunities.
• Ensure exceptional customer experience and service excellence.

Regional Growth & Market Intelligence

• Analyze market trends, customer requirements, competitor activities, and emerging opportunities.
• Develop market penetration strategies for target industries including technology, automotive, retail, industrial, energy, healthcare, and consumer goods.
• Drive cross-border business growth through close collaboration with international offices, overseas agents, and network partners.

Commercial Leadership

• Collaborate with operations, finance, and product teams to design competitive and profitable logistics solutions.
• Support tender management, pricing strategy, and commercial negotiations.
• Monitor sales performance, revenue forecasts, and key business development KPIs.
• Prepare and present business reports, pipeline reviews, and growth initiatives to senior management.

Team Development

• Mentor and support local sales and pricing teams and help develop best-in-class business development practices.
• Share market knowledge, customer insights, and successful sales strategies across the organization.
• Foster a culture of collaboration, accountability, and customer focus.

Qualifications & Experience

Required

• Bachelor's degree in Business, Logistics, Supply Chain Management, Marketing, or a related field.
• Minimum 7-10 years of experience in freight forwarding, logistics, or supply chain sales.
• Proven success in business development and strategic account management.
• Strong understanding of air freight, ocean freight, road transportation, customs brokerage, and warehousing services.
• Demonstrated experience managing large corporate accounts and complex logistics solutions.
• Excellent negotiation, presentation, and relationship-building skills.
• Strong commercial acumen with the ability to analyze profitability and business performance.
• Fluent English and Russian language skills. Knowledge of Kazakh is an advantage.

Preferred

• Experience working with international freight forwarders or global logistics organizations.
• Established network within the Kazakhstan and Central Asian logistics market.
• Regional business development experience across Central Asia, Caucasus, or CIS countries.

What We Offer

• Opportunity to work with a growing international logistics organization.
• Regional leadership exposure and career advancement opportunities.
• Professional development and training programs.
• Dynamic, customer-focused, and entrepreneurial work environment.

Key Success Measures

• Achievement of revenue and gross profit targets.
• New customer acquisition and pipeline growth.
• Customer retention and account expansion.
• Tender win rate and commercial performance.
• Successful development of regional business opportunities.
• Contribution to overall market growth and strategic objectives.

If you are a highly motivated logistics sales professional with a passion for growth, customer engagement, and regional business development, we encourage you to apply and become part of our success story.