Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The Global Card Issuance organization is responsible for supporting and managing the production/manufacturing of
cards, personalization/fulfillment of cards, delivery of cards, and the design/innovation of new cards for all proprietary card
products globally.
Are you passionate about turning data into actionable insights? Join our dynamic team as a Business Insights Analyst and be at the forefront of driving meaningful change through data-driven decisions. As a member of our Business Insights team, you will play a pivotal role in supporting Card Issuance colleagues, partner teams, and senior leadership with scorecard and metric development, advanced analytics, deep dives, and ad-hoc requests.
Some key responsibilities for this role include:
- Build strong relationships with cross-functional teams to understand their business needs and provide insightful analysis.
- Thrive in a fast-paced environment by effectively managing deadlines and competing priorities, demonstrating flexibility and agility.
- Exhibit consistent responsiveness and clear communication in addressing inquiries and delivering reports.
- Display a proactive attitude towards learning and self-improvement, open to feedback.
- Utilize data visualization techniques to craft compelling stories that drive strategic decision-making.
- Infuse creativity into your analysis to generate innovative solutions to complex problems.
Minimum Qualifications
- Ability to collaborate with colleagues and teams working in culturally and geographically diverse environments to deliver transformational outcomes.
- Experience with SQL and Data Visualization tools is required (Power BI, Tableau, etc.).
- Strong communication and presentation skills, across stakeholders and levels of leadership.
- Strong sense of personal accountability and demonstrated self-starter.
- Strong interpersonal skills with the ability to work independently or in teams.
- Proficiency in Excel; familiarity with advanced Excel formulas.
- Experience, knowledge, and application of the following methodologies is advantageous: complex problem solving; cost benefit analysis; project management; strategic planning; statistics; probability; operations research; forecasting; quality control; statistical process control; process mapping.
Preferred Qualifications
- Machine Learning Studio (MLS) is preferred.
- Familiarity with programming languages like Python for data analysis and automation is advantageous.
- Bachelor's Degree in Analytics/Engineering preferred, but not required.
Minimum Qualifications
Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
