Summary of Responsibilities:
The Business Manager will provide high-level administrative and marketing support to a Financial Advisor in a well-established practice. This role plays a critical part in maintaining smooth daily operations, supporting client service excellence, and contributing to business development efforts. Responsibilities include administrative coordination, investment and insurance documentation, CRM management, marketing initiatives, and client communication—all within a highly professional, and fast-paced environment.
Key Responsibilities:
- Client Onboarding & New Business Support
Onboarding new clients by preparing and processing insurance and account applications, investment documents, and compliance forms. Ensure completeness, accuracy, and timely follow-up through to account funding and activation.
- Client Relationship & CRM Management
Maintain and update the firm’s CRM system with client contact details, meeting notes, action items, and key dates. Track follow-ups and ensure a consistent, personalized client experience.
- Client Communications
Respond to routine client inquiries regarding account balances, transactions, contributions, distributions, and insurance policy information.
- Meeting Preparation & Follow-up
Prepare materials for client review meetings, including investment reports, planning documents, and product illustrations. Support Advisor in post-meeting follow-up and documentation.
- Calendar & Scheduling Management
Coordinate and confirm appointments, manage Advisor calendars, and support the organization of client reviews, internal meetings, and continuing education.
- Compliance & Licensing Tracking
Monitor state and FINRA licensing requirements, continuing education, and other regulatory obligations for Advisor. Ensure adherence to compliance protocols and documentation standards.
- Administrative Operations
Perform general administrative tasks including document filing, copying, correspondence, data entry, and record keeping.
Required Knowledge, Skills, and Competencies:
- Solid understanding of financial services terminology
- Expertise in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint); CRM systems and financial software experience required
- Exceptional organizational and time management skills with attention to detail
- Strong interpersonal and communication skills, both written and verbal
- Ability to handle confidential information with discretion and professionalism
- Positive, client-focused attitude and ability to adapt to shifting priorities
- Experience in a financial advisory, investment, or insurance office preferred
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Experience:
- Financial Services/Wealth Management: 3 years (Required)
Work Location: In person
