Business Support (ERP) Specialist

Role and Responsibilitie

• Manage and improve the administrative workflows within ERP systems
• Develop and improve GW / MIS systems.
• Perform regular system updates, patches, and upgrades and monito system performance and implement optimization as needed.
• Manage, monitor, and report the ERP system to IT Project Manager, as well as work closely with other IT team members for any issues between ERP and GW systems.
• Strong teamwork skillsets to manage IT ERP systems (e.g., ERP / GW / SAP Concur) as a part of teams on ERP function in IT team.
• Collaborate with stakeholders to understand business processes and requirements and cross functional teams to identify opportunities for process improvement.
• Configure and customize the ERP system to meet specific organizational needs and provide ongoing support for ERP system users and troubleshoot issues.
• Other duties as assigned.

Skill and Qualifications

• Bachelor's degree in a relevant field such as project management, information technology, business administration, computer science, or a related discipline.
• Solid experience in the development and integration of Groupware or similar administrative systems within broader ERP infrastructure (e.g., ERP: SAP, SAP Concur, Swift, etc.)
• Proficiency in tools and programming languages and databases (e.g., C#, Java, MS-SQL, Oracle, JavaScript).
• An analytical and problem-solving mindset focused on enhancing administrative efficiency and ERP integration.
• Strong teamwork and collaboration skills.
• Korean bilingual (preferred)