Benefits : * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay Career Development
Welcome to Love's The Love's IT Workforce Technology team is seeking a Business Systems Analyst II to work with our internal business customers to elicit, analyze, communicate, and validate requirements to provide effective and resourceful cloud-based solutions. They will also provide solution support for our internal business customers. The ideal candidate would have experience with both Agile project management methodology and with functioning as a business systems analyst.
Job Functions:
Learn the technologies, strategies, and analytic techniques we use here at Love’s
Take part in product demos and presentations to the business
Analyze and improve on internal processes, data, and problems
Provide solution support for business units while managing a support queue
Develop innovative solutions for real business challenges
Collaborating on cross-functional projects
Interact with business groups to provide product and process support
Map internal processes and improve how people work together
Help improve team analytics around projects, support and team performance
Participate in quality reviews and assist in ongoing documentation and user training
Other duties assigned as needed.
Eduction and Experience:
Bachelor’s degree in Business, Computer Science, MIS or equivalent experience and certification
Business Analysts Certification (CBAP) preferred
1 to 5 years of Business Analyst experience
1 to 3 years of providing technical support for Web-based and mobile solutions (e.g., .Net business applications, out-of-the-box form/workflow solution, reporting tools, employee engagement solutions).
Skills:
Experience with solution requirements elicitation, analysis, communication, verification, validation and methodology
Understanding of development processes and life cycles preferred (Waterfall and SCRUM/Agile)
Ability to plan, organize, facilitate and lead a project or initiative
Working knowledge of Microsoft Office tools (e.g., Word, Excel, PowerPoint) and general computer knowledge
Experience working in a customer support capacity
Self-motivated, team player with the ability to work with others in a high-energy, fact paced environment
Preferred Skills:
Good organizational skills, including prioritization and time management
Experience with Microsoft 365 services such as Teams, Planner, OneDrive and SharePoint) and/or willingness to learn is a plus
Strategic and creative thinking; distinguished written and verbal communications skills
Interest in learning and using emerging technologies (Web, Mobile, cloud computing and digital workplace)
Proficient in troubleshooting and problem solving
Adept at researching and making fact-based, data-backed decisions
Quick to pick up new technologies (desire to stay on the leading edge) and a self-learner
Excellent listening, interpersonal, written, and oral communication skills
Ability to perform job duties with minimal direction and supervision
Excellent team-oriented interpersonal skills and work in a team environment
Our Culture:
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply.
Job Category: Information Technology
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