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Case Manager

Center for Urban Community Services
$40,481 - $54,855 a year
New York, New York
1 day ago

The Center for Urban Community Services, (CUCS), is an acclaimed human services organization and one of the nation's largest providers of housing and social services. CUCS is a leader in implementing new practices, sharing knowledge and assisting in shaping local, state and national strategies, so that persons who are homeless, low-income, living with mental illness, or have other special needs can live successfully in the community.


CUCS’ 105 Washington Street Safe Haven is a new Safe Haven located in Manhattan’s Financial District. The program serves as temporary living space for 84 individuals experiencing street homelessness. The program provides onsite psychiatric, primary care and intensive case management to participants, the majority of whom have psychiatric and substance use needs. All participants will receive assistance with placement into housing. Program operations will be 24 hours a day, 7 days a week.


Responsibilities of a Case Manager include, but are not limited to, working with an assigned group of clients to help them obtain housing, supporting clients in living full and satisfying lives in the community, and contributing to the effective functioning of their team and program. This includes meeting contractual obligations, such as achieving housing placement goals, and striving—within the scope of their role—to fulfill CUCS’s core purpose, values, and vision. A full job description will be reviewed with the employee on their first day.


Hours: Monday-Friday 8am-4pm

Experience and Education Required:


  • CM 1: High school diploma and 2 years experience
  • CM 2: Bachelors degree or HS diploma or equivalent and 4 years of relevant work experience
  • CM 3: BSW and 1 year relevant experience (excluding fieldwork) or Bachelors degree and 2 years relevant experience or HS diploma and 6 years relevant experience
  • CM 4: 3 years as CM 3 (internal only)
  • CM 5: 3 years as CM 4 (internal only)
  • For applicants without college degrees, every 30 credits can be substituted for 1 year of experience
  • Demonstrated ability to provide services to a specialized population, computer literacy and good written and verbal communication skills are required.
  • Must be able to work effectively as part of a multidisciplinary team

Benefits We Offer:

  • Annual Time Off Benefits: 17 days of PTO for new hires, 20 days of PTO after 1 yr of service, 27 days of PTO after 5 yrs of service, 10 Sick days, 3 personal days, 12 paid holidays
  • Comprehensive medical, vision, and dental plans
  • Employee Assistance Program (EAP)
  • 403(b) Retirement Plan, Employer contribution and match contribution after 2 years of service
  • Pre-tax savings plan (including Flexible Spending Accounts and Commuter Benefit Plan)
  • Transit Subsidy
  • Paid Family Leave; Short-Term Disability insurance
  • Health Savings account
  • Life insurance
  • Tuition reimbursement
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