Job Overview
We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and providing excellent customer service. Your responsibilities will include managing reservations, greeting guests, and handling transactions efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet and seat guests in a friendly and welcoming manner.
- Manage reservations and waitlists to optimize seating efficiency.
- Provide excellent customer service by addressing guest inquiries and concerns promptly.
- Handle cash and credit transactions accurately using POS systems such as Aloha POS or Micros POS.
- Maintain cleanliness and organization of the front-of-house area.
- Assist with food service as needed, ensuring timely delivery of orders to guests.
- Communicate effectively with kitchen staff to ensure smooth operations.
- Uphold high standards of guest relations and hospitality throughout the dining experience.
Qualifications
- Previous host/host experience or restaurant experience preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication skills, both verbal and written.
- Familiarity with POS systems, particularly Aloha POS or Micros POS is a plus.
- Experience in hotel guest services or serving roles is advantageous.
- Ability to handle phone inquiries with professionalism and courtesy (phone etiquette).
- A positive attitude and ability to work well in a team-oriented environment. Join us in creating memorable dining experiences for our guests while developing your skills in the hospitality industry!
Job Types: Full-time, Part-time
Pay: $123.00 - $189.95 per day
Expected hours: 40 per week
Benefits:
- Employee discount
Work Location: In person
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