Overview:
- To provide administrative support to the Marketing Department in area of responsibility as needed and directed by the Category Sales Manager(s).
- Input critical data into the buying system as required; includes new items, price changes, promotional deals, and ad projections.
- Assist customer base (700+), vendors/brokers and co-workers where needed.
- Answer customer telephone calls, emails, and faxes in a proper manner. Answer questions, take messages, and handle requests. Ensure phones are always covered.
- Keypunch data into system as required.
- Support two or more Category Sales Managers.
- Compile reports, email correspondence, and communicate to vendors/customers as needed. Update information in MDIInTouch for customers, including weekly news reports, ads, new items, eShows, and product recalls.
- Responsible for processing credits, handbills, purchase orders, deal information, billbacks, related paperwork, faxing, and phoning when necessary. Facilitate Food Show by creating and maintaining flyers and vendor information.
- Maintain organized, up-to-date filing systems for vendor information.
- Utilize Excel, OnDemand, Biceps, HDInsight, mainframe, and etc. to compile reports. Email correspondence and communicate to vendors and customers as needed.
- Provide daily backup and support to others in the Marketing Department.
- Perform other tasks as necessary and requested.
- Associate degree or equivalent experience preferred.
- Proficient with Excel and Word.
- Excellent data entry and communication skills.
- Ability to work with little supervision, anticipate situations before they arise, and develop solutions. Strong problem-solving skills, ability to meet deadlines and handle pressure.
- Strengths in multi-tasking and good organizational skills. Able to work for more than one person at a time. Ability to learn quickly and adapt to a changing and challenging environment.
- Flexible with work hours.
- Able to handle confidential information.
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